Manish Gupta

Co-Founder

Noida, Uttar Pradesh, India19 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Co-Founder and CEO of Rezo.ai revolutionizing contact centers.
Led successful product launches in AI-driven solutions.
Mentor at Maruti Suzuki Innovation supporting startups.

Stackforce AI infers this person is a SaaS and AI solutions leader with extensive experience in product management and business development.

Contact

Skills

Core Skills

Product ManagementLeadershipProduct DevelopmentBusiness IntelligenceSolution SellingSoftware DevelopmentBusiness DevelopmentProject Management

Other Skills

AIAI assistanceAI-powered solutionsAnalyticsBusiness AnalysisBusiness StrategyCRMCloud ComputingCustomer Relationship Management (CRM)E-commerceEnterprise SoftwareEntrepreneurshipIntegrationManagementMentoring

About

As the Co-Founder and CEO of Rezo.ai, I lead a team of innovators who are revolutionizing contact center operations with AI-powered solutions. With over 7 years of experience in this role, I have successfully launched and grown our platform, which includes Engage AI, Analyze AI, and Agent Assist. These products empower organizations to streamline customer interactions, enhance agent performance, and optimize business functions for greater efficiency and success. In addition to my role at Rezo.ai, I also serve as a Mentor at Maruti Suzuki Innovation, where I help startups unlock their potential. I am passionate about leveraging technology to solve real-world problems and create positive impact. My background in Mathematics and Computing from the Indian Institute of Technology, Delhi, has equipped me with the skills and knowledge to drive innovation and growth in the tech industry.

Experience

Rezo.ai

Co-Founder & CEO

Jan 2018 – Present · 8 yrs 2 mos · New Delhi, Delhi

Rezo.ai is an autonomous platform that revolutionizes contact center operations with AI-powered solutions and real-time support. With our suite of products, including Engage AI, Analyze AI, and Agent Assist, we empower organizations to streamline customer interactions, enhance agent performance, and optimize business functions for greater efficiency and success.

AI-powered solutionscustomer interactionsagent performancebusiness functionsProduct ManagementLeadership

Rategain

CTO

Apr 2014 – Jul 2016 · 2 yrs 3 mos · Noida

Led the tranformation of the enterprise technology stack with high degree of automation

enterprise technologyautomationSoftware Development

Spice digital

Vice President - Device Services

Sep 2006 – Dec 2011 · 5 yrs 3 mos · Noida Area, India

Spice Digital - a VAS major and part of Spice Group with diversified interests in mobility across Asia and Africa. As part of the acquisition of Cellz, was responsible for
Scaling up SpiceGang into India’s biggest off deck portal (25 Million monthly impressions)
Transformed the division into a profit center
New product development for Spice Devices

product developmentprofit center transformationProduct Management

Globallogic (formely induslogic)

Sr. Lead Technology

Nov 2002 – Aug 2006 · 3 yrs 9 mos · Houston, Texas, United States

Some of the successful roles carried out included:
Onsite coordinator (Houston) for a financial product which consolidated the financials from multiple accounting systems up to account level on daily basis.
Onsite coordinator (Denver/Novato) for a CRM product implemented for a telecom management solution provider.

CRMfinancial product coordinationProject Management