Nisha Kumari

Co-Founder

Bengaluru, Karnataka, India6 yrs 3 mos experience

Key Highlights

Expert in HR management and team leadership.
Proven track record in employee engagement strategies.
Strong background in customer experience and operational excellence.

Stackforce AI infers this person is a Human Resources and Operations expert with a focus on employee engagement and customer satisfaction.

Contact

Skills

Core Skills

Hr ManagementRecruitingLeadershipHiringTeam BuildingOperations ManagementCustomer ExperienceCustomer EngagementCustomer Service ManagementProcess ImprovementBusiness Process

Other Skills

Change CommunicationsCommunicationCross-functional Team LeadershipCustomer InsightCustomer Relationship Management (CRM)Customer SatisfactionCustomer Service OperationsCustomer-focused ServiceDriven By ResultsEmployee EngagementEnglishFollowing UpHuman Resources (HR)Human Resources Information Systems (HRIS)Interpersonal Skills

About

Build the team that shapes the future. Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.

Experience

Storytv app (by eloelo group)

Building

Jun 2025 – Present · 9 mos · On-site

Eloelo

Associate Director Human Resources

Nov 2023 – Present · 2 yrs 4 mos · Bengaluru, Karnataka, India

“A sense of humor is part of the art of leadership, of getting along with people, of getting things done.”

Team ManagementKRARecruitingHR ManagementObjectives and Key Results (OKRs)

Valeo health me

Senior Human Resources Consultant

Sep 2023 – Present · 2 yrs 6 mos

Team ManagementLeadershipHR ManagementHiring

Strive—plantbyte foods and nutrition

Senior Human Resources Consultant

Sep 2023 – Feb 2024 · 5 mos

Team ManagementHuman Resources (HR)HR ManagementHiring

Mojocare

3 roles

Senior Human Resource Consultant

Promoted

Mar 2023 – Feb 2024 · 11 mos

Cross-functional Team LeadershipTeam BuildingDriven By ResultsEmployee EngagementHuman Resources Information Systems (HRIS)HR Management

Human Resources Operations Manager

Jan 2023 – Mar 2023 · 2 mos

“True leadership stems from individuality that is honestly and sometimes imperfectly expressed… Leaders should strive for authenticity over perfection.”

Senior Recruitment Specialist

Sep 2022 – Dec 2022 · 3 mos

Team ManagementRecruitingTime ManagementLeadership

Urban vault

3 roles

Senior Manager - Operations & Customer Success

Jun 2022 – Oct 2022 · 4 mos

"In the new world, it is not the big fish which eats the small fish, it's the fast fish which eats the slow fish."

Customer SatisfactionStrategic PlanningOperational PlanningOperations ManagementCustomer ExperienceOperational Excellence

Client Success Manager

May 2021 – Jun 2022 · 1 yr 1 mo

It’s no longer about interrupting, pitching, and closing. It’s about listening, diagnosing, and prescribing.

Customer InsightCustomer Service ManagementCustomer Service OperationsCustomer EngagementCustomer-focused Service

Process Manager

Nov 2020 – Apr 2021 · 5 mos

“Eventually everything connects - people, ideas, objects. The quality of the connections is the key to quality per se.”

Process SchedulerProcess ImprovementBusiness ProcessTraining

Scapic

Human Resources Generalist

Jun 2019 – Nov 2020 · 1 yr 5 mos · Bangalore

Realizing excellence through human resources. Sensible solution to tough HR problems. Serving our clients as one source. Shaping the future together.

Team BuildingFollowing UpRecruitingLeadershipEmployee Engagement

Werp-india

Sales And Marketing Intern

May 2018 – Jun 2018 · 1 mo · New Delhi, Delhi, India

Education

Indian Institute of Management, Ranchi

Summer School

Jan 2019 – Jan 2019

Christ University, Bangalore

MBA Leadership and Management

Jan 2019 – Jan 2021

Birla Institute of Technology, Mesra

Bachelor's degree — bachelors of Business Administration

Jan 2016 – Jan 2019

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