Haritha Rajendran

SRE (Site Reliability Engineer)

Chennai, Tamil Nadu, India7 yrs 6 mos experience

Highly StableAI Enabled

Key Highlights

Expert in Site Reliability Engineering with a focus on high availability.
Proven track record in incident management and vulnerability assessment.
Strong analytical skills with experience in data-driven decision making.

Stackforce AI infers this person is a Site Reliability Engineer with expertise in Fintech and Infrastructure.

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Skills

Core Skills

Site Reliability Engineering

Other Skills

Analytical SkillsArtificial Intelligence (AI)Building PerformanceBusinessChange ManagementCommunicationComputer EthicsCustomer Relationship Management (CRM)DynatraceElastic Stack (ELK)Generative AIGenerative AI ToolsIdentity & Access Management (IAM)Incident ManagementJira Software

About

As a Site Reliability Engineer at PayPal , I will be working on filling the gap between traditional software engineering and operations to create highly scalable and fault-tolerant systems. As a result, it ensure the reliable and efficient operation of an organization's systems and services. I previously worked as a SRE at TCS , where I applied SRE principles to various data encryption and single sign-on applications in the banking and financial services domain.I also worked on capacity planning and vulnerability management of application servers, fetching and transforming data to derive meaningful insights and share them with the director and stakeholders on a monthly basis. I am proficient in Splunk, Elastic Stack (ELK), Datadog and Dynatrace, and I am passionate about SRE and improving the reliability and performance of complex systems. I have a Bachelor of Technology in Electrical and Electronics Engineering from Shanmugha Arts, Science, Technology and Research Academy, where I gained theoretical knowledge and practical skills in various concepts and technologies.

Experience

Paypal

Site Reliability Engineer

Sep 2024 – Present · 1 yr 6 mos · Chennai, Tamil Nadu, India · Hybrid

Core of the response for critical incidents that affect PayPal’s merchants and customers.
Leveraging system knowledge and software engineering skills to quickly detect incidents in the PayPal production environment, identify the root cause and remediate them.
First responders to any merchant / customer impacts detected in the PayPal by various monitoring systems.
Work with other teams inside and outside the PayPal in troubleshooting, escalating, and resolving critical site incidents.
Identify recurring system and application issues and work with cloud teams, infra teams, product development, vendors and other stakeholders in investigating and resolving cause.

Reliability EngineeringProduction DeploymentSite Reliability Engineering

Career break

Professional development

Mar 2023 – Aug 2024 · 1 yr 5 mos

Tata consultancy services

3 roles

Site Reliability Engineer

Jan 2021 – Feb 2023 · 2 yrs 1 mo

Data Encryption Capabilities
Maintaining High Availability Support Mode for data encryption applications and ensuring seamless service transition between development and support teams during the migration.
Lead the team on observability and monitoring parameters/metrics in the areas of Incident, Problem , Change and Service Level Management.
Analysing the capacity of application server by fetching ,analysing server data and sharing the insights to the Director and Stakeholders.
Worked on Vulnerability Management for application servers to ensure security and compilance .
Perfomed Collaboration and comunication across cross functional team during postmorterms and deployments.
Worked on Disaster recovery with onshore team by performing data centre failover.

Incident ManagementCommunicationSite Reliability Engineering

System Engineer

Aug 2018 – Dec 2021 · 3 yrs 4 mos

Single Sign ON Capabilities
Working on reliability and availability IAM applications.
Responsibilities include Incident management, Problem management and Change management of the Platform based on ITIL.
Leading the team to implement Monitoring, Alerting & Troubleshooting SSO applications and also in ensuring high availability solutions
Analysing the capacity of application server by fetching the data, transforming it to derive meaningful insights and thereby sharing the insights to the Director/Stakeholders on the monthly basis.
Analysing the vulnerability threats on the application servers (TIMS/ECP platform hosted) by fetching the details from the IRIS portal, transforming and deriving the meaningful insights from the data to analyse the application health .The final results will be presented to the directors /stakeholder with the action plan on eradicating the critical threats on stakeholder meeting.

Incident ManagementCommunicationSite Reliability Engineering

Assistant System Engineer

Jun 2018 – Aug 2018 · 2 mos

Received theoretical knowledge and practical understanding of various concepts and technologies.
Got opportunity to work on real world projects/simulated scenarios to apply the knowledge and develop practical skills.
Enhanced soft skill training which includes team work, problem solving and time management and other essential skills required for a successful career in IT industry.