Nov 2022 – Jul 2023 · 8 mos · Mumbai, Maharashtra, India · Remote

• · Manage all the franchise clinic in the city.
• · Leading a Team of Operation Executive's.
• · Relationship management with all consultants and unit staff.
• · Execute local marketing and brand building strategies.
• · Planned and implemented BTL activities.
• · Drive sales in the city for Doctor Connect business in the city.

Jul 2021 – Oct 2022 · 1 yr 3 mos

• · Responsible for the entire procurement channel of the zone.
• · Handling 10 Plus Outlets and Home inspection assigned area.
• · Leading a Team of Store Manager's, Retail Associate and Car Evaluator.
• · Responsible for Planning, Hiring and Inducting the retail team.
• · Planned and implemented BTL activities.
• · Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually.
• · Managing P&L of the Assigned Stores.
• · Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the stores.
• · Plan and implement Operations procedures in the store to deliver the desired level of consumer satisfaction.
• · Responsible for end-to-end operational activities, morning calls/Hurdles with retail and sales team for day today planning.
• · Handling Escalated calls , Complaints ,Questions and queries as necessary.
• Highlights:
• At Cars24 Service Pvt Ltd, Mumbai
• · Achieved 80% Growth in Financial year of 18-19.
• · Increased conversion from 16% to 23% in the assigned area.
• · Increased Footfall conversion from 25% to 35% for the stores.
• · Handled a Team strength of 30+ and a Business Turnover of 5 crore a month.
• · Promoted Twice in 3 years.

Aug 2019 – Jun 2021 · 1 yr 10 mos

• Develop and implement the sales & service plan for the centres to meet business objectives.
• Planning of setting monthly meet targets.
• Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
• Plan and implement Operations procedures in the store to deliver the desired level of consumer satisfaction.
• Implement and suggest operational models.
• Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
• Handling Multiple Outlets in the assigned area.
• Impart Training, counseling, planning, monitoring and them.
• Highlights:
• At Cars24 Service Pvt Ltd, Mumbai
• · Achieved 80% Growth in Financial year of 18-19.
• · Handled a Team strength of 10+ and a Business Turnover of 3 crore a month.

May 2018 – Jul 2019 · 1 yr 2 mos

• Develop and implement the sales & service plan for the centres to meet business objectives.
• Planning of setting monthly meet targets.
• Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
• Plan and implement Operations procedures in the store to deliver the desired level of consumer satisfaction.
• Implement and suggest operational models.
• Exceeding and meeting departmental objectives, including conversion targets, and lead generation.
• Handling Multiple Outlets in the assigned area.
• Impart Training, counseling, planning, monitoring and them.

Aug 2017 – Apr 2018 · 8 mos

Aug 2016 – Jul 2017 · 11 mos

• Achieved monthly targets.
• Generating revenue through business targets achievements.
• Cross Functional Team Management.
• Building relationship with schools, education institute, coaching, and academy, to grow our business and promote our positive achievement by promoting our Courses / Tests / Workshops.
• Organizing events in community & society. Promoting our services at corporate by handling seminars, workshop, expert talk activity.
• Planned and implemented ATL/BTL activities to create touch points for Consumer Engagement.
• Highlights:
• At Aakash Education Service Pvt Ltd, Mumbai
• Received Aakash Gaurav Award for over-achieving the target for the year 16-17.

May 2015 – Jun 2016 · 1 yr 1 mo · Dubai, United Arab Emirates · On-site

• Identifying new sales leads.
• Pitching product/services to the customers.
• Maintain fruit full relation with the existing clients.
• Guiding my junior sales executive towards their target.
• Handling social media pages of the company.

May 2013 – Jun 2013 · 1 mo · Mumbai Metropolitan Region

• Completed summer internship successfully in AC Nielsen Research (Ind) Pvt Ltd. Worked as a Corporate Interviewer for various projects such as:
• Total Tally
• Udaan Air India
• Oral B Toothpaste
• Abundant HSBC
• Air Freshener P&G
• Reliance Digital Xpress