Jyoti Jaiswal — Operations Associate

Experienced Assistant General Manager – Operations & Strategy with strong expertise in Administration, HR, Accounts, Sales, and Customer Service. Skilled in MIS management, team performance analysis, payroll operations, and strategic business planning. Proficient in Excel, Google Sheets, PowerPoint, and Word, with a focus on data analysis, reporting, and presentation to support informed decision-making and operational excellence. Key Responsibilities: Oversee day-to-day administration ensuring smooth operational efficiency across departments. Manage HR functions, including recruitment, onboarding, employee engagement, and performance monitoring. Handle Accounts operations such as expense tracking, budget management, and financial reporting. Supervise Sales operations, ensuring achievement of targets and maintaining client relationships. Lead the Customer Service team to deliver high-quality support and improve customer satisfaction. Maintain and analyze MIS databases, preparing regular reports for strategic decision-making. Prepare team performance charts and conduct performance evaluations to drive productivity. Manage employee payroll and salary calculations with accuracy and compliance. Coordinate backend operations to ensure timely and error-free execution of processes. Serve as a strategic assistant to the CEO, supporting planning, communication, and execution of key initiatives.

Stackforce AI infers this person is a strategic operations leader in a B2B environment focused on optimizing business processes.

Location: Navi Mumbai, Maharashtra, India

Experience: 5 yrs 1 mo