Mar 2024 – Sep 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• Served as a Scrum Master for Mercedes Benz R&D, driving Agile adoption and delivery excellence for both Business Intelligence and Application development teams managing multiple strategic projects.
• Implementing Agile best practices to improve productivity, transparency, and stakeholder alignment, fostering a culture of continuous improvement.
• Conducting interactive workshops and training sessions to enhance Agile knowledge, team collaboration, and organizational agility.
• Facilitating cross-team coordination, dependency management, and risk mitigation to streamline delivery in a complex environment.
• Coaching Product Owners and teams on backlog refinement, prioritization, and iterative delivery to align with business goals and customer needs.
• Utilizing metrics-driven insights to identify areas of improvement, drive actionable outcomes, and boost team morale and efficiency.
• Facilitate and participate in PI Planning sessions, Scrum of Scrums, and Inspect & Adapt (I&A) workshops to enhance cross-team collaboration.
• Collaborating with RTE, Product Management, and System Architects to manage dependencies, resolve bottlenecks, and optimize the flow of value across teams in the ART.

Jan 2022 – Feb 2024 · 2 yrs 1 mo

• Served as Scrum Master in the Life Sciences Domain for Amgen Inc.
• Managed a complex GxP system (GMP High & GPvP High).
• Introduced and facilitated Agile processes following the Scrum Framework to streamline workflows and enhance team efficiency.
• Managed six workstreams involving stakeholders across the US, UK, Japan, and LATAM, ensuring seamless collaboration and delivery.
• Monitored the change management process in ServiceNow.
• Coached multiple teams to higher levels of maturity by streamlining the processes and ensuring their adherence to the Scrum framework.
• Helped to establish transparency and visibility into the project life cycle, by facilitating clear communication among the product owners, stakeholders, and partner teams.
• Leveraged JIRA and Confluence to define and track business and technical requirements, prioritize features and collaborate with the teams.
• Helped identify process impediments and contributed towards the successful Agile transformation of the Project.
• Facilitated discussions, impediment removal, decision making and conflict resolution across multiple cross functional teams.
• Managed multiple cross functional teams with members spread across different regions and time zones.
• Created and maintained plans for Documentation, Program Delivery and Hypercare.
• Provide support with risk management, release management and facilitated release planning activities.
• Prepared and presented the Weekly Status Report to customer.

Jul 2021 – Dec 2021 · 5 mos

• Salesforce Business Analyst in Life Sciences Domain for Amgen Inc.
• Interacts with customer to analyze the needs and find solution.
• Translate business requirements to User Stories with relevant acceptance criteria.
• Ensure that the development team works on the stories in accordance with acceptance criteria.
• Perform demo to business stakeholders to ensure alignment.
• Document the changes in Requirement Specification.
• Prepare Release Notes.

Aug 2016 – Jun 2019 · 2 yrs 10 mos · Greater Bengaluru Area

• Quality Assurance Engineer in the Communications, Media and Information Domain for Thomson Reuters.
• Prepared/reviewed Test strategy and Test plan.
• Participated in Release production testing, implementation, launch support and issue. impact/workaround communication .
• Partnered with IT leads in working through issues/defects and resolution.
• Won multiple Awards for outstanding contribution towards the organization.
• Well versed with JIRA for defect tracking and hands-on with ALM.