Mar 2022 – Mar 2023 · 1 yr · Bengaluru, Karnataka, India

• Flipkart: Worked on exploratory projects and usability projects some of them included newly introduced Live commerce, plus membership, gift cards, brand mall, Ads, and customer feed
• Most of them included trying to understand the next half billion users
• Zapp delivery: Worked to understand perceptions on instant delivery services, the research focused on trying to uncover needs, motivations, and pain points while ordering on instant delivery platforms
• Shared experiences: Worked along with lead and fellow researcher and published a research paper -
• The research focused on trying to understand information and scenarios that people share with their peers and the challenges/pain points that they have come across when sharings devices and OTT platforms

Apr 2021 – Mar 2022 · 11 mos · Delhi, India

• Worked with Haptik AI Product team to Understand User’s shopping habits with e-commerce platforms.
• Helped in Preparing Interview script.
• Recruited and scheduled interviews from different geographies in India.
• Took Research interviews and helped in synthesising the insights.
• Prepared documentation for the product team with all the insights acquired from the research.
• Worked with clients from different geographies to cater the needs of Indian markets.
• Participated in moderated and unmoderated interviews, Helped in recruiting the users from different localities in India.
• Actively worked with the founder in all the UX research activities.

Oct 2017 – Mar 2021 · 3 yrs 5 mos · Remote

• Doing exploratory research projects for Shopify, Haptik ai etc ...