Aug 2021 – Jul 2024 · 2 yrs 11 mos · Palo Alto, California, United States

Jan 2017 – Oct 2021 · 4 yrs 9 mos · San Francisco Bay Area

• Espressive is the pioneer in AI for enterprise service management, redefining how employees get help by delivering exceptional employee experiences. Barista, our virtual support agent (VSA), brings the ease of consumer virtual assistants, such as Alexa and Google Home, into the workplace. Barista delivers a personalized experience resulting in employee adoption of 50 to 60% and reduced help desk call volume of 30 to 50%.

Jan 2015 – Mar 2017 · 2 yrs 2 mos · Fremont, CA

Jan 2005 – Jan 2015 · 10 yrs · San Jose

• Working on architecture for Campus SDN controller
• Managing the security team for Campus SDN controller
• Architected and designed Cisco Converged Access Solution, which converges wired and wireless solution at the access layer
• Designed and Developed Cisco WLC 5500 appliance and Wism-2 blade to be scalable next generation wireless controller platform.
• Worked with team to convert LWAPP implementation to CAPWAP
• Worked with Customers and Product Development to build new features and Enhancements in the Wireless Lan Controller product line.
• Worked with Escalation Team and System Test team to feed quality metrics in development methodology.
• Managed the global team with members in San Jose, India and Australia before moving to individual contributor role.

May 2002 – Mar 2005 · 2 yrs 10 mos · San Jose

• One of the early members of Airespace team.
• Designed and developed LWAPP as the interface between wireless Access Points and Wireless Lan Controllers.
• Worked on all aspects of controller.
• Set up India Development operations. Hired and trained the software development team in India.
• Developed AP simulator tool to test the capacity of controller

Jan 2001 – Jan 2002 · 1 yr · San Jose

• Worked as a S/W Architect in Tesaria.
• Managed a team of 7 Engineers.
• Build SGSN simulator to test capacity of GGSN product
• Worked on scale improvements of GGSN and increased it by 10 folds

Jan 1996 – Jan 2001 · 5 yrs · Redwood City

• Managed a team of 4 member.
• Developed Abis and A interface over IP technology
• Worked on SS7, daisy chaining of BTS, device drivers for communication processors

Jan 1993 – Jan 1996 · 3 yrs · Dehli, India

• Worked on X.25 protocol
• Ported Message switch software to new Motorola 68302 processor
• Worked on remote file system protocol and Realtime OS internals