R

Rishi Shukla

Product Engineer

Pune, Maharashtra, India8 yrs 11 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • 8+ years in automation and customer-facing roles.
  • Expert in RPA and Workato solutions.
  • Strong analytical and communication skills.
Stackforce AI infers this person is a SaaS automation expert with extensive experience in RPA and AI-driven solutions.

Contact

Skills

Core Skills

WorkatoAutomationRobotic Process Automation (rpa)

Other Skills

AI FabricAI/MLAbbyy FlexiCaptureArtificial Intelligence (AI)Business AnalysisCC++Cascading Style Sheets (CSS)ConsultingGalileoHTMLInternet of ThingsLeadershipLinuxManagement

About

An automation professional having 8+ years of experience in customer-facing roles in the Automation industry. I think of my role as a bridge between Business and Technology. I create frameworks to democratize Automation solutions, build reusable Architecture patterns to solve business problems, and re-imagine business processes to make them more efficient and cost-effective. • UiPath Certified Solution Architect, RPA and Workato expert, ABBYY Certified FlexiCapture Consultant, and Specialist. Quick learner, data enthusiastic techno-functional; team player with excellent analytical, verbal, writing, and communication skills, along with strong time management, organizational and mentoring skills. • Professional experience in all stages of the SDLC. Extensive knowledge of enterprise automation using Robotic Process Automation, Workato, and API with exposure to diverse business domains including Energy, Logistics, Insurance, pharmaceutical, and Automobile sectors.

Experience

8 yrs 11 mos
Total Experience
1 yr 9 mos
Average Tenure
1 yr 1 mo
Current Experience

Workato

3 roles

Sr. Forward Deployed Engineer

Sep 2025Present · 8 mos

  • Enhanced enterprise toolset with AI/ML capabilities by configuring and deploying Workato GO, and extending Genie solutions (Sales, IT, HR, and Support) to leverage AI-driven insights, automation, and decisioning.
  • Solutioned identified use cases end-to-end by collaborating with business stakeholders, mapping departmental challenges, and applying Workato’s AI by Workato and Agentic capabilities (Agent Studio, Agent Orchestrator) to drive measurable outcomes.
  • Built rapid proof-of-concepts (POCs) for Sales Genie, IT Genie, HR Genie, and Support Genie—demonstrating time-to-value, scalability, and feasibility of AI-powered workflows across multiple departments.
  • Collaborated with the larger AI/ML stream across the data organization to ensure seamless integration of Workato GO with enterprise search, employee assistant, and deep action capabilities, aligned with broader AI adoption strategies.
  • Provided technical oversight across systems and applications by utilizing in-depth expertise across applications development areas, ensuring scalable, secure, and efficient deployment of Workato Orchestrate (iPaaS+) components.
  • Contributed to the formulation of enterprise application development strategies by identifying opportunities for automation, orchestration, and AI/ML augmentation across IT, HR, Sales, Security, and Customer Experience functions.
  • Developed a deep understanding of cross-functional business integration, ensuring Genie deployments (Sales, Support, IT, HR) seamlessly unified departmental goals with enterprise-wide digital transformation objectives.
  • Applied evaluative judgment in complex and unique business scenarios, leveraging Workato Agentic capabilities (Agent Studio, Agent Trust, Agent Acumen) to analyse factual data, optimise workflows, and recommend actionable improvements.
WorkatoWorkato and Integration Platform as a Service (iPaaS)AutomationArtificial Intelligence (AI)Search

Sr. AI Solutions Engineer

Promoted

Apr 2025Sep 2025 · 5 mos

  • Architected and deployed agent-based AI solutions that were intelligent, adaptive, and efficient, supporting enterprise-grade automation initiatives.
  • Developed advanced methods enabling Large Language Models (LLMs) to author and manage complex behaviors reliably across use cases.
  • Acted as a key technical advisor to clients and internal teams—translating complex requirements into scalable AI solutions and offering guidance through implementation and optimization.
  • Customized and implemented Workato AI solutions tailored to client-specific needs, ensuring performance, scalability, and maintainability.
  • Built and maintained AI-driven IT workflows that were fault-tolerant, scalable, and aligned with industry best practices.
  • Collaborated cross-functionally with engineering, product, and operations teams to integrate AI capabilities within existing IT ecosystems.
  • Led the creation and delivery of tailored product demos to sales teams and customers, accelerating solution adoption and engagement.
  • Continuously monitored system performance, identified areas for improvement, and proactively implemented performance enhancements.
  • Supported product ideation and design by working closely with product managers to define technical specifications and validate feasibility.
  • Contributed actively to internal knowledge bases and documentation to improve team efficiency and knowledge sharing.
  • Enhanced customer success by prioritizing service excellence and providing timely, effective technical support.
  • Communicated complex AI and automation concepts clearly to both technical and non-technical stakeholders.

Solutions Consultant

Feb 2022Apr 2025 · 3 yrs 2 mos

  • As a Solution Consultant my role is to onboard Customers and help them go live with their Use Cases. My role includes but is not limited to assisting customers in identifying use cases, evaluating automation feasibility, solution design, recipe development, recipe review, task optimization, and training our customers on Workato. Responsibilities:
  • Leading Technical Teams: Provide guidance and leadership to technical teams involved in multi-phased delivery projects.
  • Evangelizing and Sharing Best Practices: Promote frameworks, project deliverables, and best practices to internal collaboration networks, fostering knowledge sharing and IP sharing.
  • Expanding Workato Footprint: Identify opportunities to expand Workato services and customer base while driving partnerships and collaboration with Workato partners, system integrators (SIs) and third-party entities.
  • Mitigating Risks and Pain Points: Identify risks and pain points during project experiences and contribute to developing internal mitigation measures to address customer needs effectively.
  • Training and Mentoring: Evangelize, train, coach, and mentor team members on both technical and soft skills to enhance their capabilities.
  • Optimizing IT Operating Models: Identify opportunities and efficiencies in customers' IT operating models and support the implementation of SDLC pipelines to maximize value from the Workato platform.
  • Facilitating Knowledge Sharing: Lead the development of technical brown bag sessions and created reusable content to disseminate valuable information across the field.
  • Collaboration with Product Leadership: Work closely with Worakto's product leadership, providing valuable feedback and insights to enhance product offerings.
  • Delivering Compelling Presentations and Workshops: Delivering impactful presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of projects and guide customers through solution design.
WorkatoAutomationWorkato and Integration Platform as a Service (iPaaS)

Rotary club of pune professionals

Director of Information Technology and Public Image RY 2023-24

Apr 2023Jun 2024 · 1 yr 2 mos · Pune, Maharashtra, India

  • As a part of this NGO club, I work towards the mission of empowering individuals and organisations to achieve their goals, work on saving the planet with sustainability, and make a socio-economic impact with our diverse capabilities for the community.
  • A few of the focus areas of the club are:
  • Women Empowerment
  • Creating opportunities for specially challenged in society
  • Literacy and awareness on basic ways of living for underprivileged
  • Mental and Physical Well Being
  • Environment – Water conservation, Tree plantation etc.
  • Fund Raising Projects – For instance, Carnivals, Marathon/ Runs,
  • Events like musical nights etc.
  • Fun events for team building and working on membership growth

Uipath

4 roles

Senior RPA Developer

Jan 2021Feb 2022 · 1 yr 1 mo

  • Zoom Webinar Recording to Vimeo - COE | Marketing
  • The client needed an automated solution where Bot can read the meeting details from the conducted sessions and later download the recording from zoom and then upload them to Vimeo with the required audience containing meeting details.
  • Developed the POC and later the whole Bot.
  • Designed the architecture of the expected Bot.
  • Identified, designed, and coded the reusable components across the project, to reduce the time of dev for upcoming projects.
  • Developed rich UI and UX using UiPath Form.
  • Created reusable libraries using the Zoom and Vimeo APIs
  • Identified various exception scenarios and wrote code to handle them.
  • Guided and trained SME to use bots more effectively.
  • Created SDD and deployment document.
  • Insured best practises were followed during the development.
  • Performed development UAT and then Published the project on PRD environment using Orchestrator.
  • Guided and trained SME to use bots more effectively.
Robotic Process Automation (RPA)Automation

RPA Developer

Nov 2020Jan 2021 · 2 mos

  • Employee Data Audit - COE | HR
  • The client needed an attended automated solution with a user interface where Bot can read, identify, and organize records pertaining to various employees and later a report segregating the final outcome based on defined parameters.
  • Developed the POC and later the whole Bot.
  • Designed the architecture of the expected Bot.
  • Identified, designed, and coded the reusable components across the project, to reduce the time of dev for upcoming projects.
  • Developed rich UI and UX using UiPath Form.
  • Created reusable libraries using the Sharepoint APIs
  • Identified various exception scenarios and wrote code to handle them.
  • Guided and trained SME to use bots more effectively.
  • Created SDD and deployment document.
  • Insured best practises were followed during the development.
  • Performed development UAT and then Published the project on PRD
  • environment using Orchestrator.
  • Guided and trained SME to use bots more effectively.
Robotic Process Automation (RPA)Automation

RPA Developer

Apr 2020Oct 2020 · 6 mos

  • Pepsi Artwork Automation | Compliance
  • First large-scale enterprise Solution to launch an end-to-end AI-based business solution on AI Fabric on-prem and Orchestrator 20.4
  • Performed the integration between Web app, Orchestrator, robots and 5 machine learning models so that they can work in unison to support a new automated workflow.
  • Created dedicated flows to incorporate Action centre in the existing design to manage tasks across a user population involved with the review and process activities.
  • Worked with the product team and designed the architecture of the expected Bots.
  • Created libraries to create and consume response from AI Fabric models.
  • Identified, designed, and coded the reusable components across the project, to reduce the time
  • of dev for upcoming projects.
  • Wrote automation script to automate the process of testing against huge input data set.
  • Introduced the module benchmarking report and wrote an automation script to perform the same.
  • Identified various exception scenarios and wrote code to handle them.
  • Insured best practises were followed during the development.
  • Created SDD and deployment document.
Robotic Process Automation (RPA)Automation

RPA Developer

Jun 2019Mar 2020 · 9 mos

  • ARAMCO -BISD | Compliance
  • Went onsite for requirement gathering.
  • Created libraries to create and consume response from AI Fabric models.
  • Identified, designed, and coded the reusable components across the project,
  • Identified various exception scenarios and wrote code to handle them.
  • Insured best practises were followed during the development.
  • Guided and trained SME to use bots more effectively.
  • Took training sessions for client dev team.
  • Helped client to setup RPA Coe and TAT guidelines.
Robotic Process Automation (RPA)Automation

Innowise llc

6 roles

Software Engineer-RPA

Dec 2018Apr 2019 · 4 mos

  • Client needed an automated solution where Bot can read and identify records pertaining to various Motor and Health Insurance policies and then later enter them into the respective portal for policy issuance depending upon if the cover needs to be issued for individuals or for the family. The bot was supposed to fetch data from more than 200 locations and process them in real time.
  • Went onsite for requirement gathering.
  • Developed the POC and later the whole Bot.
  • Restructure the process to make it automatable.
  • Designed the architecture of the expected Bot.
  • Identified, designed and coded the reusable components across the project, in order to reduce the time of dev for upcoming projects.
  • Identified various exception scenarios and wrote code to handle them.
  • Helped client to setup RPA Coe and TAT guidelines.
  • Guided and trained SME to use bots more effectively.
  • Helped SME to create as is process map and then later created the SDD
  • map along with TDD documentation.
  • Guided and trained SME to use bots more effectively.
  • Insured best practices were followed during the development.
  • Performed Development, UAT and then Published the project on PRD environment using Orchestrator.
Robotic Process Automation (RPA)Automation

Software Engineer-RPA

Oct 2018Dec 2018 · 2 mos

  • Client needed an automated solution for Global Capacity Planning system (GCP) and Manufacturing Capacity Planning Volumes System (MCPV), where Bot had to create various contact lists, change the status of study and help SME chase various Buyer and Supplier depending upon which day of study Bot was performing the operation. Each study ran for 20 days. Overall process dealt with helping the organization get a clear picture of the availability of parts for a vehicle before it goes into the production line.
  • Went onsite for requirement gathering.
  • Developed the POC and later the whole Bot.
  • Restructure the process to make it automatable.
  • Designed the architecture of the expected Bot.
  • Identified, designed and coded the reusable components across the project, in order to reduce the time of dev for upcoming projects.
  • Identified various exception scenarios and wrote code to handle them.
  • Introduced integrated BOT cadence reporting to bring transparency and Micro-level process control over the BOT.
  • Helped the client to setup TAT guidelines.
  • Helped SME to create as is process map and then later created the SDD map along with TDD documentation.
  • Trained in-house developers on RPA best practises and Implementation Methodology.
  • Guided and trained SME to use bots more effectively.
  • Insured best practices were followed during the development.
  • Performed Development, UAT and then Published the project on PRD environment using Orchestrator.
Robotic Process Automation (RPA)Automation

Associate Software Engineer-RPA

Aug 2018Oct 2018 · 2 mos

  • Client needed an automated solution for the extraction of data from various PDF template types. Each template had attributes specific to them along with the common ones. Extracted data was used for user and energy plan validation before they were entered into the database.
  • Coded for 98 digital PDF template types.
  • Came up with and scalable design where new templates can be added to Bot without any code modification
  • Developed the POC and later the whole Bot.
  • Restructure the process to make it automatable.
  • Designed the architecture of the expected Bot.
  • Identified, designed and coded the reusable components across the project, in order to reduce the time of dev.
  • Identified various exception scenarios and wrote code to handle them.
  • Guided and trained SME to use bots more effectively.
  • Performed development UAT and then Published the project on PRD environment using Orchestrator.
Robotic Process Automation (RPA)Automation

Associate Software Engineer-RPA

Jun 2018Aug 2018 · 2 mos

  • Client needed an automated process for a Lite up program. The program was created to give customers with low income or other qualification a monthly discount on their energy bill. Every month BOT was supposed to determine who is eligible for fee reversals and intern runs those account through certain tables and if any accounts have late fees or disconnect fees then reverse them in Mass.
  • Developed the POC and later the whole Bot.
  • Restructured the whole process to make it automatable.
  • Brought more transparency and reliability into the existing process
  • Identified, designed and coded the reusable components across the project.
  • Identified various exception scenarios and wrote code to handle them.
  • Guided and trained SME to use bots more effectively.
  • Performed Development, UAT and then Published the project on PRD environment using Orchestrator.
Robotic Process Automation (RPA)

Associate Software Engineer-RPA

Mar 2018May 2018 · 2 mos

  • Client needed an automated BOT which was supposed to support the syncing and reconciliation process of contracts that exist in Client’s system in comparison to contracts in systems used by (Retail Electricity Partners (REP) partners. This process started after discrepancies in contract counts were identified between client and REP partner companies. The Bot made sure customer accounts count remained in sync with the REPs, leading to a good customer experience.
  • Restructured the whole process to make it automatable.
  • Brought more transparency and reliability into the existing process
  • Identified, designed and coded the reusable components across the project.
  • Identified various exception scenarios and wrote code to handle them.
  • Guided and trained SME to use bots more effectively.
  • Performed UAT and then Published the project on PRD environment using Orchestrator
Robotic Process Automation (RPA)

Associate Software Engineer-RPA

Feb 2018Mar 2018 · 1 mo

  • Client needed an automated Solution, where BOT was supposed to extract data from digital invoices and compare final excreted data with the excel records previously shared by their partners.
  • Developed the POC.
  • Restructured the whole process to make it automatable.
  • Coded for 25 digital PDF template types.
  • Brought more transparency and reliability into the existing process.
  • Identified, designed and coded the reusable components across the project.
  • Identified various exception scenarios and wrote code to handle them.
  • created video and Powerpoint presentation for the client presentation.
Robotic Process Automation (RPA)

Vcreatek consulting services pvt ltd

2 roles

RPA Developer

Oct 2016Feb 2018 · 1 yr 4 mos · Pune Area, India

  • Went onsite for requirement gathering.
  • Created the Documentation from “As is Process” for “To be Process”.
  • Created required Flowcharts using Visio, for the Standard Operating Procedure (SOP).
  • Restructured the process as per the need of client in order to make the process automatable.
  • Created POC for desktop and web Automation using UiPath.
  • Created Outlook, Excel templates and wrote macros whenever required.
  • Automated the Process of data entry of sales contract in Customer ERP from sales team.
  • Automated the Process of data entry of prospective customer in CRM from Sales Team.
  • Automated the Process of download and sharing of various Business related reports for and among various key stakeholders.
  • Created powerpoint presentation and videos for business users.
Robotic Process Automation (RPA)

Junior DI Developer

Feb 2016Oct 2016 · 8 mos · Pune Area, India

  • Wrote and documented Restful API Using RAML and Mule Anypoint Platform.
  • Generated the flows and documented the existing RAML based APIs using APIKit.
  • Debugging of Mule Applications and Exception handling in Anypoint Studio.
  • Used HTTP connectors both endpoint as well as operation based to consume REST services.
  • Used subflow as well as asynchronous flow.
  • Used Mule & DataWeave expression to get the desired message properties and the required message output.
  • Created & Published the Private Portal for in-house developers using Mule Exchange.
  • Deployed the applications on Cloudhub.io using Anypoint Studio.
Robotic Process Automation (RPA)

Pune construction engineering research foundation (pcerf)

Marketing Intern

Dec 2013Feb 2014 · 2 mos · Pune Area, India

  • Worked as IT support Assistant, provided support for office building and worked as resource manager for "Constro 2014" event held at Agriculture College Ground-Pune (India) between 13th-16th Feb 2014.

Education

Maharashtra Institute of Technology

Bachelor’s Degree — Information Technology

Jan 2011Jan 2016

Kendriya Vidyalaya

High School

Jan 2010Jan 2011

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