Sep 2022 – Oct 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Part of the Cashiering Service Team, which oversees a service utilized for checkout flow. The service currently integrates multiple gateways that support Braintree, PayPal, ACH, card, terminal, and gift card flow. It facilitates payments, refunds, and manages related gateway settings. A payment facilitator with account management, payouts, fee management, refund settings, and related reporting has been developed.
• Responsible for end-to-end components of 3 subsystems (payment gateways), including design, coding, testing, integration, deployment, and enhancements.
• Experienced in handling payment gateways, cashiering and accounting flows.
• Improved average latency of 3 existing APIs by over 30%.
• Optimized storage by 150GB through changes in API contracts, API aggregation, and existing system design to reduce redundancy.
• Refactored over 500 lines of code.
• Part of the CI team, implemented sonar lint before commit, and stress tested by intentionally writing incorrect code to reduce edge cases.
• Mentored and guided 2 junior interns
• Collaborated with cross-functional teams including management, product, QA, and UI/UX teams, effectively communicating and coordinating to ensure successful project delivery.
• Gained experienced in working fast-paced startup environment, consistently delivering high-quality work on time, and adapting to ad-hoc requirements and priorities.
• experience with working on AWS and Azure Cloud

Apr 2018 – Aug 2021 · 3 yrs 4 mos · Pune, Maharashtra, India · On-site

• Successfully drove revenue growth for a SaaS tool, previously slated for phase-out, from >$20,000 to <$70,000 per annum within 6 months.
• Enhanced the functionality and aesthetics of existing SaaS tools by incorporating JS, HTML, and CSS widgets.
• Lead innovation and management of custom widgets for internal SaaS, leveraging automation for faster delivery and lower associate work cost.
• Experienced in managing multiple software products, growing revenue, dealing clients, on-boarding, ideating, suggesting and delivering solutions.
• Experience in upgrading software products, by enhancing existing functionalities, aesthetics, introducing new features and automation.
• Recognized as Innovator of the Year in 2021 for developing a framework of product upgrade and automation life-cycle, resulting in increased client retention and reduce fixed operation cost for client and resource cost for team.
• Skilled in analyzing client requirements, prototyping, demoing, delivery, issue management, and team management.
• Collaborated on building a reusable award portal system for a client, subsequently adopted by 4 new clients within a year of deployment, significantly boosting team revenue.
• Successfully managed stakeholders for 4 concurrent projects, ensuring timely delivery and customer satisfaction.
• Mentored and coached 4 new analysts, contributing to their professional growth and development.
• Conducted comprehensive analysis of diverse client requirements, optimizing existing business processes using SaaS tools to enhance operational efficiency.