Jan 2020 – Oct 2022 · 2 yrs 9 mos · Bengaluru, Karnataka, India

• ▪ Product & Engineering efforts to identify and productise the product gaps and tech debts.
• ▪ Efforts for Business monitoring and Client health Dashboard for predictability of System stability and alerting both internally and externally.
• ▪ Scrum Master for multiple client launch Engineering teams.
• ▪ Managed Engineering team of ~25 members
• ▪ Led Technical Solutioning and Delivery for the clients under SEA pod.
• ▪ Handled 15+ projects in parallel with Customer Interaction including leading Banks and Lending companies in India and South East Asia.

Jan 2019 – Jan 2020 · 1 yr · Bengaluru, Karnataka, India

• ▪ Managed Data Engineering team of 10 members and Customer Support team of 8 members working in 3 shifts 24/7)
• ▪ Implemented a standard process of requirement gathering and project planning.
• ▪ Reduced manual QA cost up-to 40% by adding more attributes and creating views for quality assurance.
• ▪ Handled 35+ projects in parallel with Customer Interaction, made sure none of the deliveries were impacted.

Nov 2016 – Dec 2018 · 2 yrs 1 mo · Mumbai, Maharashtra, India

• Health-tech product that analyses user’s genetic data to prevent and mitigate health risks
• ▪ Owned and launched LifeXP - a health app to centrally manage genetic & medical records, receive health advice, medicine reminders and get customized diet plans.
• ▪ Conceptualized a reward-based platform for insurance clients to improve policy engagement and retention; Planned specs by interviewing 4 leading insurance cos and outlined product roadmap
• ▪ Led re-design of product, which resulted in 250%increase in overall lead generation and 50% spike in sales meeting confirmations.
• Genecorp.in provides 360 degree health protection and the surest prevention - by analyzing genetic data of people.

Sep 2015 – Dec 2018 · 3 yrs 3 mos · Mumbai Area, India

• Cloud based SaaS product for managing gyms and health clubs with an USP of customer engagement
• ▪ Supervised a 6-member agile team in development of ClubYantra to launch MVP in 15 days, and first release in 4 months; Ran weekly scrum, and code sprints, used JIRA for dev tracking.
• ▪ Doubled subscription revenues in FY2016 by analyzing engagement & retention metrices with new flow for product renewals; Ran customer interviews and prioritized 70+ user stories.
• ▪ Implemented in-CRM analytics using HEART framework to track business and usage metrics.
• ClubYantra -Salesforce for fitness
• “We help fitness clubs to grow their member base, save time & money and retain their members”

May 2010 – Sep 2015 · 5 yrs 4 mos · Mumbai

• Developing Cordys projects for Automobile Clients,Banking, Insurance and Financial Services sector. Obtained training on Java based frameworks and Cordys Platform mentioned above.