Ritesh Arora

CEO

Kolkata, West Bengal, India25 yrs 7 mos experience
Highly Stable

Key Highlights

  • Leader in BPM and AI with 20 years of experience.
  • Keynote speaker at prestigious digital forums.
  • Awarded top Consulting award from Cognizant's CEO.
Stackforce AI infers this person is a strategic leader in digital transformation and automation within the BFSI and Telecom sectors.

Contact

Skills

Other Skills

Business IntelligenceBusiness ProcessBusiness Process DesignBusiness caseCBACRMCXO level engagementCompetitive strategyConsultingDigital StrategyEAIESBEnterprise ArchitectureEnterprise SoftwareIT Strategy

About

Ritesh leads BPM and AI CoE at at CapGemini, focusing on practice expansion, healthy P&L growth, pre-sales, and center of excellence. He specializes in CXOs interaction, Industry Solutions, Pega & LCNC, Center of Excellence fostering (Mendix & Out systems), Gen AI, and delivering global multi-country consulting engagements. With knowledge of latest Industry digital automation trends (1:1 Customer service, OMNI Channel CX and Intelligent automation), he has proficiency in designing biz & technology centric Geo-specific strategies from People, Process & Tech. With twenty years of client-facing experience, he is an SME in BFSI, Retail, & Telecom Domains. Known as a people leader, he is widely recognized for people connections and building large teams. He has been a Keynote speaker at various prestigious digital forums and business schools with latest being ‘The Indus Entrepreneur (TIE) ’ summit at Chandigarh, where he shared the stage with CEOs of big four consulting firms (KPMG, Oracle) , India’s prominent business leaders & a member of parliament, to deliver business lecture on enterprise applications strategy. Ritesh was given the top Consulting award from the CEO of Cognizant.Three of his research papers have been published at Forbes Research site He holds distinguished Executive management education from Indian institute of Management Calcutta (IIM-C), a Top tier B-school in the world. He has a Bachelors of Technology as well (Rank 1, scholarship holder) from Punjab Technical university. Ritesh is also an author of a best selling transformation fiction novel, ‘When the Heavens Smiled’, which was an amazon 8th Ranked best seller at its peak at Amazon.

Experience

Capgemini

FS DCX- Low code No code and AI leader

Feb 2025Present · 1 yr 1 mo · India

Coforge

Vice President & Global Pega Practice head at Coforge DPA

Dec 2021Feb 2025 · 3 yrs 2 mos · India

Cognizant

3 roles

Senior Director and Global Head of Pega Consulting

Jan 2021Dec 2021 · 11 mos

Director & Global Head of Pega Consulting

Sep 2020Dec 2021 · 1 yr 3 mos

Director - Integrated Digital Process Automation

Aug 2018Dec 2021 · 3 yrs 4 mos

  • Global lead for business process management and PEGA robotics business consulting in Cognizant with focus on BFSI, Malog and T&H industry vertical.

Cognizant technologies solutions ltd

Associate Director

Mar 2008Dec 2021 · 13 yrs 9 mos

Wipro technologies

Technical Consultant

Jan 2001Jan 2007 · 6 yrs

Cognizant technologies (cts)

Technical analyst

Apr 2000Oct 2001 · 1 yr 6 mos

Pentafour communications limited

Developer

Jul 1999Apr 2000 · 9 mos

Education

Indian Institute of Management, Calcutta

One year Executive Education — Senior Management Program (2009-2010)

Jan 2009Jan 2010

Panjab University

B.Tech — Production Engineering

Jan 1995Jan 1999

Kendriya Vidyalaya

Jan 1990Jan 1994

Indian Institute of Technology, Bombay

Deep Learning Certificate Program — Artificial Intelligence

Jan 2019Jan 2019

The University of Texas at Austin

PG Program in Artificial Intelligence and Machine Learning — Artificial Intelligence

Jan 2020Jan 2021

Indian School of Business

Chief Digital Officer

Mar 2023Dec 2023

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