Sakshi Mihani

Software Engineer

Gurugram, Haryana, India1 yr 6 mos experience

Key Highlights

Proficient in troubleshooting complex network issues.
Hands-on experience with Cisco and Juniper routers.
Strong communication and teamwork skills.

Stackforce AI infers this person is a Network Engineering professional with a focus on troubleshooting and connectivity solutions.

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Skills

Core Skills

Network EngineeringTroubleshooting

Other Skills

Analytical SkillsBorder Gateway Protocol (BGP)C and C++Cisco Introduction to Packet TracerCisco RoutersCommunicationConnectivity CoordinationCreativity SkillsDatabase Management System (DBMS)Decision-MakingEducationEngineeringEnglishFront End DevelopmentGood Communication Skills

About

Experienced Network Operation centre Engineer highly skilled in troubleshooting complex issues, enhancing reliability, and driven efficiency through best practices.Skilled in front end development basics,Microsoft word,excel, powerpoint.Passionate about staying ahead of emerging technologies to deliver , reliable and and efficient network solutions.

Experience

Orange business

Graduate Engineering Trainee

Sep 2023 – Apr 2025 · 1 yr 7 mos · Gurugram, Haryana, India · Hybrid

1• Handling issues related to connectivity and monitoring live IGN network and accordingly working on incidents of various regions proactively as well as reactively (IMEA/APAC/AMER/EUR)
2• Performing troubleshooting,impact Analysis on any network failure and isolation situation
Following escalation process with Carrier for early restoration.
3• Coordinating with the ISP world wide to ensure connectivity.
4• Sending advisory about the incidents to all the customers being serviced in the particular region
5• Supporting field engineer remotely on fan and power supply failure for both Cisco as well as juniper routers and for other support required as per the scenario.
6• Hands on Cisco as well as Juniper routers

Cisco RoutersJuniperTroubleshootingNetwork MonitoringImpact AnalysisConnectivity Coordination+1