Oct 2023 – Jan 2026 · 2 yrs 3 mos · Bengaluru, Karnataka, India · On-site

• Developed and launched 0→1 features including the Itinerary Builder and Dynamic Packaging modules, strengthening Travelomatix’s core platform and improving the Package-to-Payment funnel by 22%.
• Integrated modules across B2B, B2C, B2E, and mobile apps with CRM connectivity, ensuring a user-first experience through smooth UI/UX flows and data-driven decision-making, while reducing manual enquiry handling by 35%.
• Reduced overall conversion time (package viewing → booking confirmation) from 8 days to 13 hours by streamlining enquiry management and post-staging flows, applying product intuition and problem-solving.
• Conducted user research callings and stakeholder management (Sales & Marketing) to identify friction points, and delivered tech-driven solutions by drafting PRDs, writing user stories, and applying an analytical mindset to prioritize features and accelerate adoption.

Mar 2023 – Apr 2023 · 1 mo · Delhi, India

• Planned and executed projects: Creating project plans, defining goals and objectives, managing timelines, budgets, and resources, and ensuring successful project completion.
• Led project teams: Overseeing project teams, assigning tasks and responsibilities, providing guidance and support, and managing team dynamics to ensure efficient and effective project execution.
• Communicated with stakeholders: Regularly communicating with stakeholders, including clients, team members, and other relevant parties, to provide updates, gather feedback, and address concerns, ensuring smooth project coordination and alignment with project objectives.
• overseen and managed the execution of responsive testing activities, ensuring that web applications or websites were thoroughly tested across multiple devices, screen sizes, and browsers to ensure optimal performance and user experience.