Habib Ali

Operations Associate

Ambala, Haryana, India8 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Managed over 100 pilots with zero attrition
  • Achieved 95% client satisfaction in operations
  • Expert in optimizing logistics and operational efficiency
Stackforce AI infers this person is a Logistics Operations Specialist with strong expertise in fleet management and performance optimization.

Contact

Skills

Core Skills

Operations ManagementPitstop OperationsData AnalysisPerformance Improvement

Other Skills

Key Performance IndicatorsMaintenance ManagementMicrosoft ExcelOperational ExcellenceOperational PlanningPerformance AppraisalPersonal DevelopmentStrategic Planning

About

Pit-stop operation at Ambala

Experience

Rivigo

2 roles

Pitstop Operations

Promoted

Sep 2018Present · 7 yrs 6 mos

  • Pitstop management ( Hub) :-
  • Serve more than 50 indents ( placement as per client requirement) on daily basis with assurance of 95 %.
  • Manage more than 100 pilot ( driver) from different location ( Ambala, Pataudi, Agra, Jaipur)
  • 30 on time ( max. 10 min) changeover on daily basis to ensure more than 90% SLA.
  • Planning of vehicle route to minimize dry run cost.
  • Worked with non toll team to reduce cost.
  • Ensuring feedback to each pilot after every trip.
  • Manage all crisis issue related hub, truck or pilot.
  • Ensure 100% POD collection to ensure 100% billing in same month.
  • Pilot ( Driver management) :-
  • Managed more than 100 pilots with 0% attrition rate .
  • Organize training on weekly basis with home & away PS pilots to enhance their skills.
  • Drive 1 hour call on daily basis to pilots to solve their problems & query.
  • Taking feedback on pilot app from every pilot so that we can improve as per their requirement.
Pitstop operationsOperations ManagementOperational ExcellencePerformance ImprovementKey Performance IndicatorsStrategic Planning+2

OPC Tracking executive

Sep 2017Sep 2018 · 1 yr

  • Worked as Tracking executive in OPC department
  • Tracking handling of different client fleets
  • Tracking of each running GPS enables vehicle in PAN India
  • To resolve different problems related to vehicle maintenance, pitstop issues etc
  • Co-ordinate with pitstop team to move hold vehicles at hub in case of pilot unavailability & maintenance issues as per criticality of client requirement.
  • Full excel data analysis of UNS & PSWT non compliances, explore the reasons & to ensure from team and pilots to avoid such in future
  • Co-ordinate with BD & service team in case of any approval on case of overload & accidental issue to release vehicle fast to meet SLA.
Data AnalysisMicrosoft ExcelPerformance AppraisalKey Performance IndicatorsPerformance Improvement

Education

Kurukshetra University

Bachelor of Technology - BTech — Mechanical Engineering

Jan 2013Jan 2017

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