Jan 2026 – Present · 2 mos

Mar 2024 – Dec 2025 · 1 yr 9 mos

• As the Recruiting Manager at Hiver, I lead a team of five Talent Acquisition professionals, driving hiring efforts across business teams in India and the US. My focus is on optimizing key recruitment metrics, including reducing average time to hire, enhancing candidate experience and recruitment satisfaction scores, and maintaining a 94% offer conversion rate for 2024. Additionally, I spearhead talent mapping initiatives and ensure seamless stakeholder management to support Hiver’s scaling objectives.

Nov 2023 – Feb 2024 · 3 mos

Aug 2023 – Nov 2023 · 3 mos

• Hiver is the world’s first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automations from the Gmail interface, without sacrificing any time on learning new software or switching tabs.
• Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Vacasa, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.