Oct 2023 – Present · 2 yrs 6 mos · Bengaluru, Karnataka, India · On-site

• Part of Ring Product Group in Amazon Devices organization - Firmware & App
• 𝐈𝐧𝐭𝐞𝐫-𝐬𝐲𝐬𝐭𝐞𝐦 𝐂𝐨𝐫𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧 𝐈𝐝𝐞𝐧𝐭𝐢𝐟𝐢𝐞𝐫
• o Designed and implemented identifier on line-powered devices (LPD) platform to enable event tracking through correlation across different systems – customer device, backend, client application.
• o Improved multi-query RCA turn-around time to a single query for contextual debugging of system event escalations during system event escalations and customer issues across various service logs.
• 𝐂𝐨𝐦𝐦𝐚𝐧𝐝-𝐚𝐧𝐝-𝐜𝐨𝐧𝐭𝐫𝐨𝐥 (𝐂2)
• o Conducted brownbag sessions on the C2 module, a core system component managing backend communication. Sessions covered C++ ASIO-based event loops, DBus messaging for inter-process communication, network connectivity (L2/L3 layers), and system event processing.
• o Led log size reduction, backend polling frequency optimization, service thread enhancements based on network state and snapshot download issues through structured intake documentation and design reviews.
• 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 & 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧
• o Led security compliance efforts for line-powered-devices (LPD) products by triaging and fixing high-impact bugs.
• o Spearheaded certification documentation for new product initiatives (NPI), streamlining approval processes.
• o Reduced 96% of Coverity reported security vulnerabilities from 4000+ to 138 through automation and analysis.
• o Successfully shipped new trusted root certificates to 12M+ active devices in the field to enhance security commitments for customer devices.
• 𝐓𝐞𝐚𝐦 𝐆𝐫𝐨𝐰𝐭𝐡 𝐚𝐧𝐝 𝐇𝐢𝐫𝐢𝐧𝐠
• o Served as a Full-Time Interviewer by conducting 85+ interviews, mentoring new hires and acting as an advisor.
• o Contributed to platform unification efforts, working across good tier, better tier and best tier platforms to identify and resolve architectural gaps, conducted knowledge sharing sessions to foster unified product vision.