Abhijeet Kherde

Operations Associate

Nagpur, Maharashtra, India7 yrs 2 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Over 7 years of expertise in last-mile delivery operations.
  • Proven track record in optimizing logistics and enhancing customer satisfaction.
  • Strong leadership in managing high-volume operations across multiple locations.
Stackforce AI infers this person is a logistics operations expert with a focus on last-mile delivery optimization.

Contact

Skills

Core Skills

Operations ManagementLogistics Management

Other Skills

DeliveryDistribution LogisticsFirst MileGenAIGlobal LogisticsIntegrated Supply Chain ManagementInternational LogisticsInventory ManagementLast MileLeadershipLogistic SupportManagementManpower HandlingMicrosoft ExcelMicrosoft Office

About

Serving as an Operations Manager at Delhivery, I leverage over 7 years of expertise in optimizing last-mile delivery operations. My experience spans managing high-volume Service Center Last Mile Operations across the Nagpur and Raipur (Chhattisgarh) Clusters. Throughout my career at industry leaders like Flipkart, Delhivery, and Rivigo, I've honed a robust skill set in vendor management, strategic route planning, 5S implementation, and end-to-end logistics coordination. I excel in dynamic, high-pressure environments, consistently driving efficiency, enhancing customer satisfaction, and achieving critical KPIs such as AVTD, FPD, and PDD. I am passionate about leading large ground teams, optimizing delivery SLAs, and resolving complex escalations to build truly customer-focused operations.

Experience

Delhivery

4 roles

Operation Manager

Promoted

Oct 2025Present · 5 mos · Nagpur, Maharashtra, India · Hybrid

  • Responsible for overseeing and optimizing the Service Center Last Mile Operations for the Nagpur and Raipur (Chhattisgarh) Clusters, driving efficiency and performance across critical delivery metrics.
Service-Level Agreements (SLA)Team LeadershipIntegrated Supply Chain ManagementLogistics ManagementOperations ManagementPerformance Motivation

Center Head

Promoted

Jul 2022Sep 2024 · 2 yrs 2 mos

  • Responsible to successfully handled LM Operation of Standalone SC - Nagpur_Chikhali_L, also a co-located LM Service Centre (Nagpur_Khapari_L) with Gateway/Hub at Nagpur (MH)

Team Lead

Promoted

Aug 2021Jul 2022 · 11 mos

  • Promoted as a Team Lead and I am responsible for the Last mile deliveries of Nagpur AOR.

Senior Executive

Aug 2020Aug 2021 · 1 yr

  • Responsible for Last Mile Delivery

Flipkart

Hub Incharge

Sep 2024Oct 2025 · 1 yr 1 mo · Nagpur, Maharashtra, India · On-site

Rivigo

3 roles

Process Associate

Promoted

Dec 2019Aug 2020 · 8 mos

Senior Operations Associate

Jun 2019Dec 2019 · 6 mos

Operation Associate

Jan 2019Jun 2019 · 5 mos

Education

Nagpur Institute of Technology, Katol road

Master of Business Administration - MBA — Operation and Supply Chain Management

Jul 2020Jul 2022

Kavikulguru Institute of Technology & Science, Ramtek

Engineer's Degree — Computer Technology

Jan 2012Jan 2017

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