Jun 2022 – Dec 2025 · 3 yrs 6 mos · Gurugram, Haryana, India

• ⚫ Vendor management work on vendor onboarding, commercial, contracting and development.
• ⚫ Invoicing and payouts of vendors centrally.
• ⚫ Performing cost analysis, ROI, placement and cleansing of vendors.
• ⚫ Supervising vendors and vehicles capacity and commercials as per sales forecast
• ⚫ As we have come to Mahindra umbrella so worked closely with cross functional to manage change
• ⚫ Part of team who work closely to do all needed task for smooth transition of Mahindra PTL load to Rivigo network.
• ⚫ Formulating plan and executing new SOPs to ground team to sustain load of Rivigo and Mahindra combined.
• ⚫ Working towards competitor mapping and finding new business opportunities
• ⚫ Assisting internal business partners & departments to refine business strategies for streamlined operations; monitoring service standards to improve compliance and the quality of the services provided to customers.
• ⚫ Managing team functions like developing, performance monitoring and imparting continuous on-the-job training to cross- functional team members / vendors / partners for enhancing their productivity & skills.

Mar 2021 – May 2022 · 1 yr 2 mos · India

• ⚫ Manage over all operations of West and East part of India.
• ⚫ Yard Management, Inventory management Vendor Management and People Management.
• ⚫ Handling 1st mile and last mile operation from vehicle pick up to vehicle delivery.
• ⚫ Work closely with team to make sure all the process like documentation, pick up of vehicles, stock in, placement, maintenance, and Stock out of vehicles should be followed.
• ⚫ Assisting internal business departments to refine business strategies for streamlined operations; monitoring service standards to improve compliance and the quality of the services provided to customers.
• ⚫ Managing team functions like developing, performance monitoring and imparting continuous on-the-job training to cross- functional team members / vendors / partners for enhancing their productivity & skills
• ⚫ Imparting vendor / SOPs training / bridge between operations & sales support / negotiations with vendors costing & negotiation; working on various process.

Jun 2020 – Mar 2021 · 9 mos

• Maintain smoth working of Master Ware house. Ensure planing and excution of operation ( vehicle planing, shop floor planing and INbound outbound) for Load of H.P, J & K, Punjab and part of Haryana
• Warehouse Mangement, Vendor Management, People Management and Training.
• Developing & hiring vendor, setting commercials, type of vehicles needed and ensuring contract managementt. functions
• Performing cost analysis, ROI, placement and cleansing of vendors.
• Supervising vendors and vehicles capacity as per sales forecast
• Formulating plan and executing new SOPs to improve efficiency of vendors
• Working towards competitor mapping and finding new business opportunities
• Assisting internal business partners & departments to refine business strategies for streamlined operations; monitoring service standards to improve compliance and the quality of the services provided to customers
• Managing team functions like developing, performance monitoring and imparting continuous on-the-job trainings to cross-functional team members / vendors / partners for enhancing their productivity & skills
• Develop new business for the company through approaching new business customers, as defined ion the local sales KPI’s
• Created new business prospect listing to ensure that future new business development is
• planned in advance
• Imparting vendor / SOPs training / bridge between operations & sales support / negotiations with vendors costing & negotiation; working on various process

Jun 2018 – Jun 2020 · 2 yrs

• Developing & hiring vendor, setting commercials, type of vehicles needed and ensuring contract mgmt. functions
• Performing cost analysis, ROI, placement and cleansing of vendors
• Supervising vendors and vehicles capacity as per sales forecast
• Formulating plan and executing new SOPs to improve efficiency of vendors
• Working towards competitor mapping and finding new business opportunities
• Assisting internal business partners & departments to refine business strategies for streamlined operations; monitoring service standards to improve compliance and the quality of the services provided to customers
• Managing team functions like developing, performance monitoring and imparting continuous on-the-job trainings to cross-functional team members / vendors / partners for enhancing their productivity & skills
• Develop new business for the company through approaching new business customers, as defined ion the local sales KPI’s
• Created new business prospect listing to ensure that future new business development is
• planned in advance
• Imparting vendor / SOPs training / bridge between operations & sales support / negotiations with vendors costing & negotiation; working on various process
• Highlights:
• Introduced new process implementation by taking initiative through adding household good transfer for the smooth functioning of delivery services activities

Nov 2012 – Jun 2018 · 5 yrs 7 mos · Shimla Area, India

• Overseeing sales & marketing operations, forecasting monthly/ annual sales targets and executing them in a given timeframe; implementing cost saving techniques as well as handling the primary & secondary sales activities
• Developing new streams for revenue growth; analysing market trends and chalking out measures for countering competition; implementing sales promotional activities as a part of brand building & market development effort
• Identifying and networking with financially strong & reliable channel partners, resulting in deeper market penetration & improved market share; monitoring distribution networks to ensure ready availability of the products at all times
• Building relations with key decision makers in target organizations for business development; ensuring customer delight by achieving delivery & service quality norms in the shortest possible time
• Leading & monitoring the performance of team members to ensure efficiency in sales operations and meeting of targets; creating and sustaining a dynamic environment that motivates high performance in team members
• Highlights:
• Augmented revenue and market share through the implementation of new vendor/dealers strategies

Nov 2012 – Nov 2012 · 0 mo · Shimla Area, India

Apr 2012 – Nov 2012 · 7 mos · New Delhi

• Acquired new business by meeting new as well as current corporate clients on regular base and creating new customer base for the company
• Handled sales of services (relocation, warehousing etc)
• Maintained good relationship with customers, clients and vendors.
• Visited on each working site to make sure that services provided by us should be best and customer should be satisfied.
• Developed marketing plans and strategies.
• Report generation and data presentation
• Maintained liaisons between the operation team, supervisors and clients.
• Negotiated pricing, terms and conditions with customers.

Apr 2011 – Apr 2012 · 1 yr · Noida Area, India

• Developed new business by meeting corporate clients on regular basis and create customer basis for the company
• Handled sales of mobile spares, accessories and sale of service ( after sales ) by team of 22 engineers in TMS Stores
• Travelled to allocated territories on regular basis to Audit stores
• Maintained good relationship with customers, clients and vendors by meeting them on regular basis
• Allocated targets to engineers and helping them to achieve it
• Report generation and data presentation
• Negotiation and Persuasion with vendors and suppliers.
• Coordinated with procurement and inventory team to make streamline flow of spares and accessories and ensuring timely delivery of them.

Aug 2007 – Jun 2018 · 10 yrs 10 mos

• Lead Genration, Direct Selling, Cross Selling and Maintain Relationship with current customers.