Danish Kawoosa

CEO

Srinagar, Jammu & Kashmir, India15 yrs 1 mo experience

Highly Stable

Key Highlights

Led teams to enhance productivity and customer satisfaction.
Successfully executed 4G rollout and BSC optimization projects.
Maintained zero escalations and ensured operational excellence.

Stackforce AI infers this person is a Telecommunications Infrastructure Expert with strong operational and project management skills.

Contact

danish.kawoosa@ericsson.com LinkedIn

Skills

Core Skills

Network OperationsIt Infrastructure ManagementProject ManagementNetwork ManagementField OperationsProject Coordination

Other Skills

2G2G/3G Integration3G4G4G RolloutAcceptance TestingAcceptance TestsAlarm ManagementAmazon Web Services (AWS)Analytical SkillsBSC OptimizationBusiness OperationsCloud ComputingCloud SecurityCommunication

About

As a SME at Ericsson Global India for over a year, my role encompasses leading transmission operations and providing round-the-clock technical support. My expertise lies in network operations, where I've directed a talented team of engineers towards the seamless execution of integrations, troubleshooting, and ensuring uninterrupted service delivery. We've successfully optimized procurement processes, curbed downtime risks, and maintained zero escalations, demonstrating consistent operational excellence.

Experience

Ericsson

Subject Matter Expert

Nov 2023 – Present · 2 yrs 4 mos · Hybrid

In my role as a Subject Matter Expert at Ericsson, I led large teams to enhance productivity and foster collaborative environments. With expertise in strategic planning and project execution, I successfully managed escalations and drove customer satisfaction.

EngineeringIT Infrastructure ManagementNetwork Management Systems (NMS)Internet Protocol Suite (TCP/IP)Network SecurityTransmission+1

Ericsson india pvt. ltd.

4 roles

Assistant Manager

Mar 2015 – Oct 2023 · 8 yrs 7 mos

Managed a team of 50+ engineers, ensuring network KPIs were consistently achieved or exceeded. Delivered training programs on troubleshooting, preventive maintenance, and operations best practices. Monitored and optimized operational processes, driving a 20% improvement in overall efficiency. Collaborated with cross-functional teams to execute 4G rollout and BSC optimization projects successfully. Reduced escalations by introducing a proactive issue-resolution framework. Acted as a technical advisor to project teams, assisting with the selection and integration of appropriate tools and technologies

TroubleshootingPreventive MaintenanceOperational Processes4G RolloutBSC OptimizationCross-functional Collaboration+2

Lead Engineer

Promoted

Mar 2012 – Feb 2015 · 2 yrs 11 mos

Managed and maintained NMS platforms, including configuration, monitoring, and troubleshooting to ensure optimal network performance. Supervised a network monitoring team for alarm management and real-time performance analysis. Delivered backend support for field teams, ensuring prompt resolution of network issues. Prepared comprehensive daily reports for senior management, offering insights into network health and efficiency. Configured alarms, alerts, and thresholds in the NMS to ensure early detection of network faults or performance degradation

NMS PlatformsConfigurationMonitoringTroubleshootingAlarm ManagementPerformance Analysis+1

Maintenance Engineer

Jun 2011 – Feb 2012 · 8 mos

Managed maintenance of Ericsson RBS, Mini-Link-E, and high-capacity traffic nodes. Directed field operations, assigning tasks, and ensuring adherence to project timelines

Maintenance of Ericsson RBSField OperationsProject Timelines

Operations Engineer

Dec 2010 – Jun 2011 · 6 mos

Coordinated 2G/3G integration projects, collaborating with multiple vendors for seamless execution. Delivered Acceptance Tests (AT) and maintained strict quality standards across projects

2G/3G IntegrationAcceptance TestsQuality StandardsProject Coordination