Pushpendra Kumar

Director of Engineering

Pune, Maharashtra, India9 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led AI-driven chatbots improving customer engagement.
  • Achieved 99.99% API uptime through automation.
  • Mentored teams to enhance sprint velocity by 20%.
Stackforce AI infers this person is a SaaS-focused Senior Software Engineering Manager with expertise in microservices and cloud solutions.

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Skills

Core Skills

MicroservicesNode.jsAwsPhpIonic Framework

Other Skills

AlgorithmsAngularJSApacheApache KafkaApollo GraphQLBack-End Web DevelopmentCore JavaData StructuresExt JSGitGithubGraphQLGraphqlIntegration TestingJavaScript

About

Senior Software Engineering Manager with 10 years of expertise in delivering scalable, high-performing software solutions across healthcare, e-commerce, and enterprise sectors. Specializing in architecting microservices with Node.js and NestJS, I leverage cloud platforms such as AWS and Azure to ensure reliability and scalability, achieving 99.99% API uptime through effective monitoring and automation. I lead and mentor cross-functional teams of 10+ engineers, driving adoption of clean architecture and Agile methodologies to deliver business-critical projects. Skilled in integrating generative AI to automate complex workflows, designing omni-channel communication frameworks, and optimizing system performance and uptime. With broad experience in cloud infrastructure, CI/CD pipelines, containerization (Docker, Kubernetes), and observability (Prometheus, Grafana, ELK Stack), I excel in aligning technical solutions with strategic business goals while maintaining compliance with security and industry standards. Passionate about innovation, quality delivery, and continuous learning, I thrive in dynamic environments where technology and leadership intersect to create business value. #SoftwareEngineering, #CloudComputing, #NodeJS, #TypeScript, #ArtificialIntelligence, #MachineLearning, #Agile, #DevOps, #Kubernetes, #Docker, #AWS, #Azure, #SoftwareDevelopment, #DigitalTransformation #EngineeringLeadership, #Microservices, #NestJS, #GenerativeAI, #APIDesign, #GraphQL, #FullStackDevelopment, #SoftwareArchitecture, #TechLeadership, #ContinuousDelivery, #SaaS, #TechInnovation, #TeamManagement, #Mentorship

Experience

Bajaj finserv health

2 roles

Senior Software Engineering Manager

Promoted

Apr 2025Present · 11 mos · Pune, Maharashtra, India · On-site

  • Architected and led AI-driven customer service chatbots for WhatsApp and web channels, handling 5M+ monthly message exchanges, improving customer engagement by 25% and reducing response time by 35%. Managed an omni-channel messaging platform delivering 15M monthly messages (SMS, WhatsApp, email, push), with 99% delivery success and 99.99% uptime. Designed microservices infrastructure with Kubernetes and Kafka, boosting auto-scaling efficiency by 40% and cutting latency by 25%. Integrated OpenAI generative AI APIs, enhancing first-contact resolution by 20%. Led 15 engineers, raised sprint velocity by 20%, and reduced incident rates by 30%. Accelerated client integration timelines by 20% through stakeholder collaboration.
NodejsNestJSApache KafkaMongoDBMicroservicesNode.js

Senior Software Engineer Team Lead

Apr 2022Apr 2025 · 3 yrs · Pune, Maharashtra, India · On-site

Valuebound

Senior Software Engineer

Jul 2021Apr 2022 · 9 mos · India

  • Delivered scalable CMS solutions with Node.js, ReactJS, Docker, and AWS, reducing manual content management by 40%. Translated complex needs into technical designs, speeding project delivery by 15%. Led scrum teams and coached developers, boosting productivity by 20%. Reduced hiring time by 25% through technical interviewing and recruitment.
NodejsAWSReact.jsNestJSTypeScriptNode.js

Codemymobile

Full Stack Engineer

May 2019Jul 2021 · 2 yrs 2 mos · Greater Jaipur Area

  • Enhanced the UpKeep Maintenance Management platform with increased user retention by 18%. Integrated Stripe and Segment APIs, improving payment success by 10% and analytics completeness by 20%. Automated CICD pipelines, cutting deployment times and bugs by 35% and 20%, respectively.
Node.jsReactJsApache KafkaPostgreSQLMongoDBMicroservices

B2x care solutions

Software Developer

May 2018May 2019 · 1 yr · Mumbai Metropolitan Region

  • Led development of Google Call Center and Smart Repair platforms, improving system scalability by 20% and lowering failure rates by 10%. Developed microservices that reduced average support issue resolution by 25%.
Node.jsNestJSAngularJSAWSMySQLPL/SQL

Jaypore

Software Developer

Jun 2016May 2018 · 1 yr 11 mos · Greater Delhi Area

  • Optimized backend for 99.95% uptime during peak sales. Spearheaded mobile app development with 50,000 downloads and 4.5-star rating. Designed Apache Solr search, increasing user engagement by 35%.
Node.jsIonic FrameworkPHPapache solarJavaScript

Vertisage technologies

Software Engineer Intern

Feb 2016Jun 2016 · 4 mos · Noida, Uttar Pradesh, India · On-site

Education

Banaras Hindu University

Master of Computer Applications - MCA — Computer Science

Jan 2013Jan 2016

Dr. B. R. Ambedkar University, Agra

Bachelor’s Degree — Computer Science

Jan 2009Jan 2012

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