Apr 2020 – Nov 2024 · 4 yrs 7 mos · Gurugram, Haryana, India

• At MX Player, I have been at the forefront of ensuring a seamless entertainment experience for millions of users across Android, iOS, AFTV, JioSTB, and Apple TV platforms. My journey began as a senior member of the QA team, where I played a key role in shaping the test strategies and plans from the ground up.
• Leading a dedicated team of 7 QA professionals, I managed everything from test planning and case design to resource allocation, ensuring that every release met the highest standards. My leadership in QA efforts for channel partner integrations with Sony, Tata Play, and Eros Now has been instrumental in driving successful collaborations between in-house and vendor teams.
• Innovation has been a constant in my approach—whether it’s introducing white box testing techniques to preemptively catch issues or facilitating module-specific training to enhance debugging efficiency. My work in designing and automating user-impacting events has directly contributed to the product’s transformation, elevating the rating from 2.5 to 4 stars.
• Additionally, I’ve developed and executed comprehensive test plans aligned with both functional and technical requirements, led end-to-end testing in sync with sprint cycles, and automated SVOD module tests on iOS using Appium. My commitment to quality has ensured that defect review and release meetings result in the swift resolution of issues, helping MX Player maintain its status as a top-tier entertainment app.

Dec 2017 – Apr 2020 · 2 yrs 4 mos · Gurugram, Haryana, India · On-site

• At Publicis Sapient, I recruited and led a dynamic team of 13 QA professionals, driving excellence in quality assurance for SharePoint Web Applications. I pioneered a Test-Driven Development (TDD) framework using Selenium WebDriver, significantly boosting test automation and operational efficiency.
• My role was pivotal in managing end-to-end project delivery, including test design, execution, and comprehensive reporting. I ensured seamless communication between channel partners, onshore, and offshore managers by providing detailed test matrices and risk analyses.
• I also spearheaded User Acceptance Testing (UAT) in close collaboration with clients, serving as the go-to expert for all QA-related activities and inquiries. By automating Web APIs, I enhanced platform stability and overall system reliability, ensuring robust performance throughout the project lifecycle.

Jul 2015 – Dec 2017 · 2 yrs 5 mos · Greater Delhi Area

• As the Senior Test Analyst for the FSI Go Platform, I was instrumental in transforming the quality assurance process for mobile application development. I designed and implemented a robust hybrid automation framework using Selenium WebDriver, enabling seamless end-to-end test automation. This framework not only streamlined testing but also significantly reduced manual effort.
• I took a proactive approach to defect management, ensuring that test cases were meticulously aligned with evolving client requirements and new feature developments. My role involved leading the automation execution, performing in-depth log analysis, and providing actionable insights that strengthened the overall testing strategy.
• In addition to my technical contributions, I led the project delivery efforts, including test design, execution, and summary reporting. I meticulously managed test metrics and conducted risk analysis, which were crucial for decision-making by channel partners and onshore/offshore managers.
• As the primary QA contact for the client, I successfully led User Acceptance Testing (UAT), addressing all QA-related queries and ensuring smooth communication between stakeholders. My commitment to quality extended to developing and automating Web APIs, which bolstered platform stability and reliability.

Feb 2014 – Jun 2015 · 1 yr 4 mos · Noida, Uttar Pradesh, India

• Roles & Responsibilities -
• Executed end-to-end testing of Samsung Screen Mirroring and Samsung Smart View applications across multiple Samsung Smart TV models, ensuring high-quality performance and functionality.
• Created and implemented Defect Prevention Plans and Software Configuration Plans to enhance the reliability and stability of software applications and reduce the incidence of defects.
• Contributed to the stability and performance of Tizen OS on Samsung Smart TVs by addressing and resolving OS-related issues, and worked on Hotel TV Solutions including HBrowser, REACH 3.0, and SIRCH applications to improve user experience in hospitality environments.

Mar 2012 – Aug 2013 · 1 yr 5 mos · Noida, Uttar Pradesh, India

• End-to-end testing on Belkin Embedded Products, such as Belkin WeMo and Belkin Baby Monitor, with the Belkin WeMo mobile app for Android and iOS, used for home automation on an IoT platform