Dec 2023 – May 2025 · 1 yr 5 mos

May 2022 – Dec 2023 · 1 yr 7 mos

• As a Lead Product Manager at Bajaj Finserv Health, my responsibilities encompass a range of critical functions:
• Product Vision and Roadmap: I am responsible for defining and communicating the strategic vision for our product portfolio. This involves understanding market dynamics, customer needs, and business goals to create a comprehensive roadmap that guides product development and enhancements.
• Funnel Analysis and Conversion Optimization: I analyze daily funnels and conversion rates to identify areas for improvement in our user journey. By leveraging data-driven insights, I optimize the conversion funnel to maximize conversion rates, improve user experiences, and drive business growth.
• User Experience Enhancement: Enhancing user experiences is a core focus of my role. I conduct user research, gather feedback, and collaborate with design and development teams to implement improvements that increase user satisfaction, engagement, and retention. By continuously refining our B2B and B2C applications, I ensure that they meet the evolving needs and expectations of our diverse user base.
• Team Leadership and Collaboration: As a leader, I guide and inspire a team of product professionals to deliver exceptional results. I provide mentorship, foster a collaborative work environment, and empower team members to unleash their full potential. By promoting innovation, accountability, and cross-functional collaboration, I drive productivity and ensure successful delivery of product initiatives.
• Stakeholder Management: Effective stakeholder management is essential for aligning product strategies with business objectives. I work closely with internal stakeholders, such as executives, marketing, sales, and customer support teams, to gather requirements, prioritize features, and ensure alignment. By maintaining strong relationships and open communication channels, I ensure that our product initiatives deliver value to our customers and drive business growth.

Nov 2021 – Apr 2022 · 5 mos

Oct 2020 – Oct 2021 · 1 yr

Apr 2018 – Sep 2020 · 2 yrs 5 mos · India

• My hustle included below projects/products
• 1) Product and Marketing Consulting for start-ups
• 2) Munapha - A Queue management and Payment tracking SaaS app for small businesses.
• 3) Citygo - App for travellers to help them explore new cities
• 4) Child safety app - To help parents track their kids and ensure their safety.
• DM me if you wish to build a kick-ass mobile app.

Mar 2018 – May 2018 · 2 mos

• Strategic Alliances, Business Development , Corporate Tie ups, Mobile Marketing

Apr 2017 – Jun 2020 · 3 yrs 2 mos

• Conceptualized a Wallet application, a Gaming OTT platform and a Loyalty Platform.
• Product Management
• Define the overall product strategy and roadmap for the digital and loyalty apps.
• Oversee the development and delivery of digital products such as mobile website, Android & IOS Apps.
• Convert marketing needs into features & get developed from technology.
• Perform continuous fine tuning in the msite, android & IOS app.
• Working closely with cross functional teams like technology and sales team.
• Data Analytics & Customer Retention
• Finding methods to retain a customer & decrease churn rate through multiple channels
• Responsible for customer engagement and retention using advanced analytics and conversion optimisation
• Analyzing data and customer journey to enhance user experience and improvise the applications
• Customer Success
• Regularly analyzing the competitive landscape to deliver products that differentiate us in the market
• Identifying the market gap and mapping the customer pain point to conceptualize the best of product
• Devise & execute go-to-market & growth strategies for mobile site, Android app & IOS app across channels.
• Build & maintain relationships with alliances & business partners

Jul 2012 – Jun 2015 · 2 yrs 11 mos · Mysuru Area, India

• Almost 3 years of experience as a product lead and well versed with various phases of software testing life cycle. Have good interpersonal, communication and people management skills.
• Passionate about delivering results and have always demonstrated passion for technology innovation and software engineering.