Shaurya Godiyal

Customer Success Manager

Uttarkashi, Uttarakhand, India9 mos experience

Key Highlights

Strong foundation in data-driven decision-making.
Hands-on experience in Identity and Access Management.
Proficient in SQL and data analytics for business solutions.

Stackforce AI infers this person is a Data-Driven Business Analyst with expertise in IAM and SQL.

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Skills

Core Skills

Client RelationsBusiness DevelopmentIdentity And Access Management (iam)Sql

Other Skills

Apache KafkaBashBig Data AnalyticsC++Cascading Style Sheets (CSS)CybersecurityData AnalyticsFlaskFlutterFull-Stack DevelopmentHBaseHadoopHiveQLLarge Language Models (LLM)Leadership

About

I an MBA from NMIMS Mumbai (Batch of 2024–26), building on my foundation in Computer Science Engineering from JIIT Noida. My academic and professional experiences have shaped a strong interest in using data and technology to solve business challenges thoughtfully and effectively.Previously, I worked at Deloitte as a Solution Delivery Analyst, where I gained hands-on experience in Identity and Access Management (IAM), data analysis using SQL, and collaboration across multidisciplinary teams. I also interned with GrayQuest, contributing to customer engagement and process efficiency through data-backed insights.During my projects, I have worked on areas such as big data analytics, machine learning, and recommendation systems—developing solutions that combined technical accuracy with practical business applications.I’m continuously exploring emerging technologies like AI, cloud analytics, and retrieval-augmented generation (RAG), and I value opportunities that allow me to learn, collaborate, and contribute meaningfully to data-driven decision-making.Skills: Python | SQL | Tableau | Hive | Google Cloud Platform | Machine Learning | Data Analytics | AI & RAGInterests: Data Science | Business Analytics | Technology Consulting | AI Applications | Gaming & Investing

Experience

Grayquest

Customer Success Champion

Mar 2025 – May 2025 · 2 mos · Mumbai, Maharashtra, India · Remote

● Converted 100+ high-intent leads and facilitated the disbursement of loans totaling over ₹1 Cr
● Pitched and converted Tata AIA and Kotak insurance products, with a cumulative tranche value of ₹50 lakhs
●Executed 80+ targeted outbound calls daily, driving ~80% customer retention via proactive renewals and post-sale engagement

Client RelationsBusiness Development

Deloitte

Solution Delivery Analyst

Jun 2022 – Apr 2023 · 10 mos · Gurugram, Haryana, India · On-site

● Engineered and deployed IAM systems with Saviynt to streamline user access and permissions, significantly enhancing data security
● Partnered with cross-functional teams to improve communication, streamline processes, and ensure successful project delivery
● Crafted and executed complex SQL queries to extract actionable insights, guiding data-driven decisions and supporting strategic planning

Microsoft ExcelIdentity and Access Management (IAM)SQL