Ranjani Bellur Shekar

Operations Associate

Bengaluru, Karnataka, India2 yrs 4 mos experience

Highly Stable

Key Highlights

Expert in customer management tools and training.
Proven track record in data analysis and operations management.
Skilled in developing impactful learning content.

Stackforce AI infers this person is a Data-Driven Learning and Operations Specialist in the SaaS industry.

Contact

Skills

Core Skills

Data AnalysisOperations Management

Other Skills

Adobe eLearning SuiteAmazon Web Services (AWS)Analytical SkillsBig Data AnalyticsC++CommunicationCreative Problem SolvingDashboard MetricsData AnalyticsData VisualizationDesign ThinkingDigital LearningE-LearningE-Learning DevelopmentExcel Dashboards

About

Over the years, I have trained and mentored people from across the country, and world, in various customer management tools. Through this journey, I have amassed a wealth of knowledge in content development, quality analysis, operations management, business engagement and customer and employee success. Impactful feedback is the base of innovation and growth. My methodology involves cross platform learning and feedback, not limited to that from Managers/supervisors.

Experience

Fiicc

2 roles

Team Lead

Promoted

May 2021 – Dec 2021 · 7 mos

I manage a diverse team of seventeen employees. I also oversee the hiring and training processes.
Key Skills: Microsoft Dynamics CRM, Power BI, Tableau, data analysis, operations management, MS Excel, KPI and result-driven quality analysis, customer and employee success

Microsoft Dynamics CRMPower BITableaudata analysisoperations managementMS Excel+2