B SANTOSH

Operations Associate

Bengaluru, Karnataka, India4 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in data visualization and dashboard automation.
Proven track record in driving business decisions through data.
Strong SQL and Power BI skills for impactful insights.

Stackforce AI infers this person is a Data Analyst specializing in Fintech and E-Commerce with strong analytical and visualization skills.

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Skills

Core Skills

Data AnalysisPower BiData VisualizationSql

Other Skills

Business AnalysisClinical Data AnalysisConditional FormattingCustomer SegmentationDAXDashboard DesignDashboard MetricsDashboardsData AggregationData CleaningData EntryData ExtractionData IntegrationData ManipulationData Modeling

About

Experienced Data Analyst and MIS Manager in the banking and E-Commerce sector, currently working at AU Small Finance Bank. I specialize in creating insightful dashboards and reports that drive business decisions across secured loan portfolios. With strong command over SQL, Power BI and Advanced Excel, I deliver accurate, timely, and actionable insights for key banking metrics. My work bridges the gap between data and decision-making by collaborating closely with business, credit, and collections teams. I’m passionate about automation, process improvement, and bringing clarity through data storytelling. Always eager to learn, adapt, and take on new challenges in the evolving landscape of financial services. Let’s connect if you're into data, banking, or simply want to exchange ideas on how to use insights for impact.

Experience

Au small finance bank

Management Information Systems Manager

Feb 2025 – Present · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

Led MIS reporting for secured business loans, with a focus on disbursement trends, Business movement, and collection efficiency.
Designed and automated dashboards in Power BI, enabling real-time visibility of branch and zone-wise portfolio performance.
Collaborated with credit, business, and collections teams to track ticket sizes (₹1–75 lakhs) and improve asset quality monitoring.
Delivered regulatory reports and internal dashboards with accuracy and timeliness, reducing manual workload by 40%.
Standardized reporting processes across regions, improving data consistency and decision-making speed at the leadership level.

Data CleaningStatistical Data AnalysisPower BIDashboard DesignReportingData Analysis

Innovation technology ecom pvt.ltd.

Data Analyst

Apr 2021 – Jun 2025 · 4 yrs 2 mos · Bengaluru, Karnataka, India · Hybrid

Conducted customer segmentation using SQL and Power BI to identify high-spending segments, driving a 15% increase in repeat purchases.
Automated pricing strategy analysis using SQL, optimizing promotional campaigns and improving profit margins by 12%.
Designed dashboards to monitor sales, traffic, and conversion rates, reducing reporting time by 30%.
Analysed abandoned cart data, implemented targeted email campaigns, and recovered 20% of potential revenue.
Built SQL-based demand forecasting models, reducing inventory overstock by 10%.

Data CleaningData ModelingSQLPower BICustomer SegmentationDemand Forecasting+1