Shyam Rajagopal — Project Manager
I’m a results-driven IT professional with 5+ years of experience in Network Operations and IT Infrastructure, now growing in the field of Project Management. As part of the Operational Readiness team, I help govern project deliverables, manage PSP (Project Support Package), oversee EOW (End of Warranty) processes, and ensure smooth service transitions. My career began in hands-on NOC support, where I developed a strong foundation in incident management, change control, and infrastructure monitoring. Over time, I earned certifications including CCNA, MCSE, Azure Cloud, and ITIL, and more recently completed a Project Management assessment to support my transition into PM roles. I'm passionate about driving structured project delivery, ensuring operational stability, and working with cross-functional teams. I’m also actively expanding my knowledge in cybersecurity, product management, and cloud solutions, building toward a more strategic and holistic IT leadership role. 🔹 Operational Readiness | Service Transition | Project Governance 🔹 ITIL, Azure, CCNA, MCSE Certified | Cybersecurity (Cisco) 🔹 Product Management & Cloud Strategy – actively learning Let’s connect if you're into IT service delivery, project execution, or tech transformation journeys.
Stackforce AI infers this person is a Project Manager with a strong background in IT Infrastructure and Network Operations.
Location: Bengaluru, Karnataka, India
Experience: 5 yrs 11 mos
Career Highlights
- 5+ years in IT Infrastructure and Network Operations.
- Certified in ITIL, Azure, CCNA, and MCSE.
- Passionate about project delivery and operational stability.
Work Experience
Kyndryl
Project Manager – Operational Readiness (1 yr)
NOC Team Lead (3 yrs 5 mos)
Inskade
Network Engineer (9 mos)
Soften Technologies - India
Jr Network Engineer (5 mos)
Inskade
Network Engineer Trainee (9 mos)
Education
Postgraduate Degree at International Institute of Information Technology Bangalore
Bachelor of Technology - BTech at Sree Narayana Gurukulam College of engineering