Ankit Singhania

Partnerships Manager

New Delhi, Delhi, India7 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved 99% Net Revenue Retention rate.
Increased upsell revenue by 20%.
Launched Amazon Brand Store and scaled PPC campaigns.

Stackforce AI infers this person is a Sales and Marketing professional with expertise in SaaS and E-commerce.

Contact

Skills

Core Skills

Sales & MarketingCustomer Relationship Management (crm)

Other Skills

Account ManagementAdvertisingAnalytical SkillsB2B MarketingBudgetingBusiness DevelopmentBusiness-to-Business (B2B)CalculationsClient DevelopmentClient PresentationClient RelationsClient Relationships StrengtheningCommunicationConsultingCritical Thinking

About

Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to consistently add value to my organization and stay ahead of the curve.

Experience

Gokwik

3 roles

Team Lead - Customer Success

Nov 2024 – Present · 1 yr 4 mos · New Delhi, Delhi, India · On-site

Senior Customer Success Manager

Promoted

Apr 2023 – Apr 2024 · 1 yr · New Delhi, Delhi, India

KAM: Handling key accounts contributing to 30% of overall ARR spread across the globe
Management Consulting: Understanding the client's problem statement, their business models and suggest ways to increase their overall sales in online space optimizing the ROAS and key metrics
Project Management - Launching hypercare to reduce overall churn in the first 15 days
Onboarding: Smooth onboarding discussing problem discovery to solutions and way forward developing relationships and growth
Key Metrics: Net Revenue Retention (NRR) rate of 99%, a remarkable 20% increase
in upsell revenue, a customer satisfaction (CSAT) score of 9/10, 8+ PR marketing activities, 10+ new accounts from existing clients

Critical ThinkingSales & MarketingAnalytical SkillsTeam ManagementUpsellingCross-Selling+1

Customer Success Manager

Dec 2021 – Mar 2023 · 1 yr 3 mos · New Delhi, Delhi, India

Critical ThinkingSales & MarketingAnalytical Skills

Hyjiva

Founding Team Member

Jun 2020 – Aug 2022 · 2 yrs 2 mos · Delhi, India

Launched Amazon Brand Store
Responsible for setting up and Scaled PPC Campaigns on Amazon, Product Listings, Conversion Optimizatiation
New Product Development Initiatives

Critical ThinkingSales & MarketingAnalytical Skills

Engrave - awards & more

Institutional Sales Manager

Dec 2018 – Aug 2022 · 3 yrs 8 mos · Delhi, India

A fresh role of an individual contributor, I have built corporate relations from scratch in Delhi-NCR
Driving periodic sales targets through new client acquisition and maintaining relations with existing clients
Developing and maintaining strategic alliances and partnerships
Working with key clients like LinkedIn, BCG, Max Life Insurance, GMR, Indiabulls Housing Finance, Reckitt Benckiser, Apollo Munich, JK Tyres

Critical ThinkingSales & Marketing

Blackbuck (zinka logistics solutions pvt. ltd.)

2 roles

Team Lead, Strategic Initiatives

Nov 2017 – Dec 2018 · 1 yr 1 mo

Driving digital channel sales, I am currently handling a team of 8 individuals. This involves customer acquisition, client awareness,engagement, cross-selling and up-selling.

Critical ThinkingSales & MarketingAnalytical Skills

Sales And Marketing Intern

Sep 2017 – Nov 2017 · 2 mos

Global consumer products private ltd.

Marketing Intern

Apr 2016 – May 2016 · 1 mo · Bangalore

As a summer intern, my prime task was placement of consumer products across all types of retail outlets under general trade in Bangalore territory
practical exposure on primary sales, secondary sales
calculating distributor's ROI, Channel Management
handeling team of distributor salesman, providing market intelligence
visibility, coverage and reach in general trade in Bangalore territory