Jun 2024 – Feb 2025 · 8 mos

• Building AI agents for digital marketing teams. Check them out at agents.houseware.io!

Nov 2023 – May 2024 · 6 mos

Jun 2022 – May 2024 · 1 yr 11 mos

Dec 2020 – Jun 2022 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Working as a generalist across the Customer Success and Product functions
• Helped enterprise marketing teams to solve their reporting use cases
• Directly worked with Uber, Delivery Hero, Universal Music Group to set up their reporting on Clarisights
• Worked on tasks like customer onboarding, issue resolution, among others to maximize product value for users
• Extended the product use case
• Worked on new and existing partner data integrations as part of customer feature requests
• Worked on gathering requirements, researching partner APIs, writing PRDs, and managing projects from implementation to product release
• Helped increase productivity via internal tooling
• Reduced time spent by the Customer Success team on standard tasks by >50% in under a month
• Eliminated Engineering dependence for repetitive tasks
• Built apps on Google Sheets and Retool using JavaScript on use cases like data processing and partner integrations
• Reduced communication delays for the Customer Success team
• Streamlined communication across Engineering and Customer Success teams by defining and implementing protocols for issue resolution and feature request management

Oct 2020 – Dec 2020 · 2 mos · Bengaluru, Karnataka, India

Jul 2020 – Oct 2020 · 3 mos

• Managed the inventory function, working as a liaison between the Sourcing and Marketing teams
• Shortened the inventory review cycle from monthly to daily to drive better decision making
• Saved time by more than 20% monthly
• Built automated mathematical models on KPIs like stock availability using spreadsheets and SQL
• Helped detect and utilize unused inventory in the system
• Led to action on more than $80,000 worth of inventory (~5% of total inventory value)
• Setup location monitoring dashboards for in-stock products

Jan 2020 – Jun 2020 · 5 mos

• Automated the supply-side recommendation engine by building a Django app, which shortened the reorder cycle from 15 days to daily and helped increase the stock availability by more than 80% for fabrics

May 2019 – Sep 2019 · 4 mos · India

• Integrated the Mifos Payment Hub with GSMA Mobile Money APIs to enable inter-operator mobile financial services through telecom providers in Africa
• Designed, implemented and tested different types of transactions between users

Dec 2018 – Jan 2019 · 1 mo · Heidelberg, Baden-Württemberg, Germany

• Worked in the field of IT-Security to improve the ability of the incident response team to detect malware
• Created a Python plugin for the memory analysis framework, Rekall to detect anomalous behavior in running processes on the Windows platform
• The plugin helps forensic analysts understand how a malware sample works by reconstructing call stacks of processes in a given Windows memory dump

Oct 2016 – Apr 2018 · 1 yr 6 mos · Kerala, India

• Primary focus on application security and binary exploitation
• Took regular sessions for college students on various topics in the field of binary analysis
• Notable achievements: 8th rank worldwide in SECT CTF 2017