Saurabh Arora

Operations Associate

Bengaluru, Karnataka, India12 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led AI-driven logistics transformation initiatives.
PMP-certified leader with extensive TMS experience.
Proven track record in managing cross-functional teams.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a strong focus on AI and digital transformation.

Contact

Skills

Core Skills

Transportation ManagementAiChange Management

Other Skills

AI-driven enhancementsAgile Project ManagementAnalytical SkillsArtificial Intelligence (AI)BigQueryBlue YonderBusiness RequirementsCapital ExpendituresCarrier SelectionChange ControlClient RequirementsComputer ScienceConsultingCustomer EngagementDevOps

About

Engineering Manager & Solution Architect with around 13+ years of experience driving technology delivery and operations across global Supply Chain & Logistics platforms. Proven record of leading 30-member cross-functional teams, building AI-enabled digital solutions, managing enterprise programs spanning transportation management systems, organization change management and Planview products, and managed shared services. PMP-certified leader with strong exposure to Oracle and Blue Yonder TMS, and functional knowledge of Google Cloud Platform (GCP) and Oracle Cloud Infrastructure (OCI). Conceptualized and deployed an AI conversational chatbot using Google Vertex AI Agent Builder and BigQuery, enabling natural language access to logistics and invoice data. Adept at balancing delivery governance, automation, and innovation to enhance scalability, resilience, and cost efficiency. Functional knowledge of GenAI capabilities including Vector Databases(Pinecone) , RAG pipelines and multi-agent systems to build intelligent assistants.

Experience

Mindsprint

Manager

Apr 2023 – Present · 2 yrs 11 mos · Bengaluru, Karnataka, India

Led the Transportation Management Solutions (TMS) practice, providing strategic directions to an 18-member global team delivering large-scale logistics transformation programs; additionally ensure delivery governance and portfolio tracking through Planview for enterprise programs.
Managed the Olam Agri Transportation Management System (TMS) implementations overseeing functional design, EDI/API integrations, and AI-driven enhancements to improve shipment visibility and control across global operations.
Evaluated and benchmarked multiple TMS platforms — including GoComet, Shipsy, and Oracle OTM — providing recommendations on scalability, integration maturity, and cost-effectiveness for enterprise clients.
Led functional design and validation of end-to-end integrations with major ocean liners and steamship lines for booking management, covering Shipping Instructions (SI) and Bill of Lading (B/L) processes, leveraging Oracle OTM APIs and industry-standard EDI connectivity.
Managed the Olam Agri Transportation Management System (TMS) implementation, leading functional design and validation of end-to-end integrations with major ocean liners and steamship lines for booking, shipping Instructions (SI), and Bill of Lading (B/L) processes, leveraging Oracle OTM and industry-standard EDI/API connectivity to enhance shipment visibility and control.
Led AI-driven chatbot development using Google Cloud Vertex AI Agent Builder and BigQuery, enabling natural language queries for shipment and invoice data; achieved 20% faster response times and improved data transparency.
Spearheaded practice enablement and talent development, including onboarding, process documentation, and reusable configuration assets for OTM and Planview programs.
Identified new business opportunities, led solution proposals, presentations & demonstrations tailored to each customer’s needs & requirements.

Transportation ManagementAI-driven enhancementsPlanviewOracle OTMEDI/API integrationsAI

Ey

Manager

Mar 2020 – Apr 2023 · 3 yrs 1 mo · Bengaluru, Karnataka, India

Client: Unilever – Solution Architect for Oracle Transportation Management (OTM)
Led the design, configuration, and deployment of Oracle Transportation Management for multiple geographies in Africa & Asia, optimizing transportation planning, execution, and visibility.
Designed multi-leg, cross-dock, and domestic distribution scenarios to streamline logistics operations and improve service reliability.
Defined process governance, KPI frameworks, and performance dashboards for enhanced freight visibility and continuous improvement.
Authored and presented a white paper on implemented TMS solutions at the Oracle OTM SIG Community Conference, showcasing innovation and best practices in global logistics orchestration.
Client: Diageo – Organizational Change Manager for Blue Yonder TMS Implementation
Directed change management strategy, communication planning, and stakeholder engagement for a multi-region TMS/WMS implementation.
Conducted impact assessments, user readiness evaluations, and training enablement sessions to drive adoption and reduce resistance to transformation.
Partnered with global business and IT teams to ensure smooth transition, alignment, and operational continuity during go-live.

Oracle Transportation ManagementLogistics OperationsChange ManagementKPI frameworksTransportation Management

Genpact

IT Logistics Manager

Oct 2018 – Mar 2020 · 1 yr 5 mos · Bangalore

Managed a mid-sized TMS operations team supporting the North America region, overseeing daily transportation planning, execution, and exception management while ensuring 100% SLA adherence and on-time delivery performance.
Drove a 5% freight cost reduction by optimizing routing guides, improving carrier allocation logic, and instituting data-driven performance scorecards to track carrier compliance, detention, and on-time metrics.

TMS operationsFreight cost reductionRouting optimizationTransportation Management

Kpit

Senior Consultant

May 2016 – Oct 2018 · 2 yrs 5 mos · Bangalore

Led onsite workshops and solution deployment for Saigon Newport Corporation’s regional logistics operations, driving process automation and standardization across fleet and container transport.
Automated fleet management operations using Oracle Transportation Management (OTM) for Vietnam’s largest container terminal operator, optimizing dispatch, shipment planning, and freight settlement workflows.
Configured and deployed OTM modules for shipment planning, fleet assignment, and freight settlement, enabling real-time visibility across port, warehouse, and customer deliveries.
Developed KPI dashboards and performance scorecards to monitor carrier compliance.

Process automationOracle Transportation ManagementKPI dashboardsTransportation Management

Accenture

Senior Business & System Integration Analyst

Jun 2013 – May 2016 · 2 yrs 11 mos · Bangalore

Delivered multiple Oracle Transportation Management (OTM) implementations for Unilever across its global markets, including India, China and the UAE, leading onsite workshops and solution deployment for Unilever’s regional logistics operations.
Designed and configured transportation automation workflows, shipment planning, and order management modules to streamline logistics execution and improve visibility across supplier-to-distributor networks.
Conducted user training and hyper care support to ensure smooth transition and adoption of new digital logistics workflows.
Recognized with the Accenture Client Excellence Award (2015) for exceptional delivery quality, stakeholder management and successful multi-country rollouts.

Oracle Transportation ManagementLogistics executionUser trainingTransportation Management