Usman Zafar

Digital Marketing Specialist

Bengaluru, Karnataka, India5 yrs 4 mos experience

Key Highlights

  • Expert in content marketing for fintech and e-commerce.
  • Proven track record of growing social media engagement.
  • Skilled in developing SEO-optimized content.
Stackforce AI infers this person is a Fintech and E-commerce content marketing specialist with strong digital strategy skills.

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Skills

Core Skills

Content MarketingDigital MarketingSocial Media MarketingPublic Relations

Other Skills

Adobe PhotoshopAdvertisingAnalyticsBlog MarketingBrandingBusiness-to-Business (B2B)CampaignsCascading Style Sheets (CSS)CommunicationCommunication TrainingContent StrategyCopywritingCorporate CommunicationsCreative CommunicatorCrisis Communications

About

******Trigger Alert!******* Use of corporate jargon ahead At Zeta, I create content that helps financial institutions embrace modern technology. It's not an easy task – when you're dealing with people's money and strict regulations, every change feels like a risk. My job is to turn that anxiety into confidence through clear, compelling content. I craft narratives that help risk-averse banking leaders see beyond the status quo and understand why modernization isn't just an option – it's essential for their future. Whether it's through white papers, case studies, blogs, or social campaigns, I help make moving to modern banking technology feel less daunting and more like a natural next step. I work with our sales team because the best content is the kind that actually helps clients/prospects make decisions. Before Zeta, I helped Meesho tell its impact story in India's e-commerce landscape. I helped craft ads, social media copies, and blogs that positioned Meesho position itself as the emerging e-commerce giant for all Indians. At ToneTag, I led content marketing and sold a new retail payment technology in an extremely change-averse industry: finance. Like I said before, people want familiarity when it comes to moving their money. This job was rewarding because we worked without reference points and market research which gave us a tough time but also the most exciting green field opportunity out there. Earlier, at various agencies, I created marketing content for brands like TATA, Zivame, Himalaya, Indian Navy, and Venky's. Each taught me that industry doesn't matter nearly as much as clarity does. My first dozen pieces were forgettable (trust me, I tried to find them). Now, my work sets the content standard at my organization. My manager will back this up – I've added his contact info below, because claims need proof. Head over to the experience section below to know the tactical work I've done in each of the aforesaid companies.

Experience

Grasim industries limited ( aditya birla group)

Marketing Content Specialist

Mar 2025Present · 1 yr · Bengaluru, Karnataka, India

Zeta

Senior Associate, Content Marketing

Jun 2023Mar 2025 · 1 yr 9 mos · Bangalore Urban, Karnataka, India · On-site

  • These guys help financial institutions (banks, credit unions, etc) make money. FIs make most of their money through lending (credit, loans, etc). Zeta makes it easier for them to do it. They help banks make their customer's feel great about going into debt.
  • Here's what I did there:
  • Created blogs, whitepapers, case studies, product sheets, press releases, websites, and landing pages
  • Developed and executed social media strategies focused on LinkedIn, driving increase in engagement
  • Managed digital marketing campaigns
  • Designed marketing collateral using Figma, ensuring brand consistency
  • Produced SEO-optimized content, improving search rankings for key banking technology terms
  • Led employer branding initiatives to attract top tech talent
  • Crafted email marketing campaigns
  • Developed video scripts and storyboards for product demos and brand videos
  • Created sales enablement content including pitch decks and battle cards
  • Built integrated marketing campaigns spanning multiple channels and content types
  • Established content governance and style guidelines
  • Set up analytics and reporting frameworks to measure content performance
Content MarketingDigital MarketingSEOSocial Media StrategyEmail MarketingAnalytics

Meesho

Content Specialist

Feb 2022May 2023 · 1 yr 3 mos · Bengaluru, Karnataka, India

  • This is a budget friendly shopping website. They got the smallest of sellers, who were invisible or ineligible to sell on amazon and Flipkart, to sell on their platform at khan market prices. A win for everyone, especially for shoe-strung shopaholics.
  • Here's what I did there:
  • Grew LinkedIn following from 400K to 700K (75% organic growth) in 12 months
  • Scaled Meesho Tech Twitter from 0 to 11K followers in 7 months
  • Expanded Meesho Official Twitter from 12K to 40K followers in 5 months
  • Created tech-focused content sourced from engineering, product, and design teams
  • Managed employer branding campaigns and employee advocacy programs
  • Led internal communications and company-wide newsletter
  • Wrote and edited press releases for company announcements
  • Used SEMrush, Sprinkler, Google Analytics for data-driven content decisions
  • Developed content guidelines for external communications
  • Executed integrated social media campaigns across platforms
  • Crafted long-form technical content highlighting Meesho's engineering culture
  • Established content workflow and approval processes
Content MarketingSocial Media ManagementData AnalysisEmployer BrandingSocial Media Marketing

Tonetag

Content Officer, Marketing

Oct 2020Feb 2022 · 1 yr 4 mos · Bengaluru, Karnataka, India

  • These guys helped devices connect with each other using sound waves. So, you could buy stuff without scanning a QR code. Your mobile will speak to the sellers device secretly and get things done. Really cool stuff.
  • Create CRM mailers, newsletters, internal communication doc, HR releases, SEO friendly blogs,
  • hardware catalogue
  • Developing & deploying creative content for digital platforms
  • Ideating and executing public relations communications
  • Worked closely with multiple multimedia professionals and marketing executives to create content strategies
  • Working in sync with different teams - Operations, Expansion, Strategy - to deliver required content pieces
  • Writing copies in English & Hindi
  • Content marketing
  • UX/UI writing for Oyeti App (grocery delivery app)
  • Develop and edit shareholder newsletter/ quarterly reports
  • Developing and managing website content
Content MarketingPublic RelationsUX/UI Writing

Education

Symbiosis School of Media and Communication, Bengaluru

Master's degree — Communication Specialist

Jun 2018Mar 2020

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