May 2023 – Oct 2024 · 1 yr 5 mos · Mumbai, Maharashtra, India · On-site

Sep 2022 – Apr 2023 · 7 mos · Mumbai, Maharashtra, India

Mar 2022 – Sep 2022 · 6 mos

Jan 2022 – Feb 2022 · 1 mo

• Leading and managing a dedicated team of Research Analysts.
• Managing customer portfolios of varied quantum.
• Quick and independent to identify the need for performance related feedback, provide positive feedback and encouragement.
• Provide mentoring, advice, guidance, and direction to all Analysts towards their professional development.
• Final revenue responsibility of the allocated accounts.
• Manage day to day team activities.
• Motivate the team to achieve higher efficiency & productivity.Drive innovation within the team by coming up with new revenue improvement methods.
• Regular account management activities.
• Coordinating with the BizDev & Account Management team for account related tasks.
• Assistance in team appraisals.
• Responsible for planning and utilization of resources for allocated accounts based on current and future products / projects.

Aug 2021 – Dec 2021 · 4 mos

• Part of a team responsible for maintaining and improving quality across the business.
• Responsible for defining and streamlining processes and metrics for monitoring, training, and improving productivity and quality across the floor.
• Analysing data pertaining to optimization on a consistent basis to review efficiency and quality.
• Create feedback mechanisms and other measures to help consistently improve productivity and quality across the business unit.
• Create training, retraining material, and knowledge management processes to improve optimization and impart industry knowledge.
• Working in conjunction with the Development Team for defining software features to monitor and measure the performance of Analysts.
• Assist Team Leads with additional operational and management assignments as and when required.

Jan 2020 – Aug 2021 · 1 yr 7 mos

• Handling several Customer Domain Portfolios including high-profile domainers who monetize their domain names with Skenzo, one of the largest International Traffic Monetization companies in the world.
• Extensively worked and monetized "Expired", "Coming-Soon", 'Under-Construction", "Smart Parked" etc type of web traffic for Top 5 Web Registrars in the world.
• Consistently monitor content, quality, and performance of customer portfolio's as per customer feedback and satisfaction and helping them with all other requirements by regularly keeping in touch with emails and chat.
• Investigating various websites, directories, Social Media and conducting research & analysis for identifying concepts of domain names so as to map relevant content.
• Constant learning of concepts pertaining to Online Advertising.

May 2018 – Jan 2020 · 1 yr 8 mos

• Keyword Research : The core responsibility is to optimize domains by carefully selecting keywords that fit best and help maximize revenue.
• Optimising and monitoring Domain Names for Internet Advertising.
• Consistently monitoring domain names as per customer feedback.
• Maintaining content, quality, and performance for each portfolio.
• Constant learning of concepts pertaining to Online Advertising.