Manish Bahal

Associate Consultant

Adelaide, South Australia, Australia5 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Expert in aligning business goals with IT solutions.
Proven track record in Agile project delivery.
Strong leadership in digital transformation initiatives.

Stackforce AI infers this person is a SaaS-focused Business Analyst with strong Agile and digital transformation expertise.

Contact

Skills

Core Skills

Business AnalysisAgile Methodologies

Other Skills

Atlassian JiraAzure DevOpsAzure DevOps ServicesBig Data AnalyticsBusiness DevelopmentBusiness Process AnalysisBusiness Process Re-engineeringBusiness Relationship ManagementBusiness SolutionClient RelationsCommunicationConfluenceCryptographyCustomer ServiceData Modeling

About

Transforming business vision into impactful, user-centered ICT solutions is my expertise. As a passionate and results-driven Senior ICT Business Analyst, I specialize in driving technology alignment and strategic delivery. I thrive in agile environments and see myself as a change agent committed to closing the gap between business vision and technical execution. Core Value & Expertise: • Proven expertise in requirements engineering, stakeholder engagement, and user story development. • Skilled in designing UI mock-ups and wireframes that align with real user needs (Figma). • Hands-on experience managing SOPs, release documentation, and full SDLC cycles using tools like JIRA, Git, and Azure DevOps. • Strong technical acumen with SQL-driven data analysis and reporting via Power BI. Strategic Leadership & Impact: • Member of the Leadership Team at Catamac, contributing to the strategic direction of the Software & Systems department. • Managing key vendor relationships to oversee Cyber Security and on-premises server infrastructure integrity and performance. • Leading operational improvements and system enhancements through structured analysis and continuous feedback loops. • Managing procurement of hardware/software subscriptions and ensuring technology supports team productivity. My Philosophy: I take pride in bringing clarity to ambiguity and enabling stakeholders and development teams to speak the same language. Tech Stack: Jira | Confluence | MS SQL | Power BI | Azure DevOps | Figma | Octopus Deploy Always eager to learn, lead, and deliver outcomes that create real value.

Experience

Catamac

2 roles

Senior ICT Business Analyst

Promoted

Jun 2025 – Present · 9 mos · Adelaide, South Australia, Australia · On-site

As a Senior ICT Business Analyst at Catamac, I lead the alignment of business goals with IT solutions, driving digital transformation through agile delivery and user-centered design.
Key Highlights:
Lead the Software & Systems Department and contribute to the Leadership Team, shaping IT and software strategy.
Oversee in-house software development, third-party systems, and IT infrastructure across mainland Australia.
Elicit, analyze, and document business requirements, translating them into user stories and functional specs within agile frameworks.
Manage the end-to-end SDLC, including testing, deployment, and release management.
Maintain comprehensive documentation on Confluence to support knowledge continuity.
Collaborate with cross-functional teams to design process improvements and data models that enhance decision-making.
Serve as the primary liaison for third-party IT vendors, ensuring operational readiness and system reliability.

requirements engineeringstakeholder engagementuser story developmentUI mock-upswireframesSOPs+9

Technical Business Analyst

Jan 2024 – Jun 2025 · 1 yr 5 mos · Adelaide, South Australia, Australia · On-site

Led requirements elicitation and management for diverse software development projects, ensuring alignment with stakeholder needs.
Scoped and authored detailed user stories on JIRA for new feature development, facilitating smooth Agile workflows.
Designed and maintained Standard Operating Procedures (SOPs) on Confluence to efficiently document software and system processes.
Utilized MS SQL Server to execute tasks, generate insights, and pull data for actionable reporting.
Oversaw testing, deployment, and release management throughout the entire SDLC, integrating tools like Git and DevOps pipelines to ensure seamless delivery.

requirements elicitationuser storiesJIRASOPsMS SQL Servertesting+6

Foodland supermarkets australia

Retail Assistant

Jun 2022 – May 2024 · 1 yr 11 mos · Sefton Park, South Australia, Australia · On-site

Provided exceptional customer service, assisting customers with product selection, and inquiries, and ensuring a positive shopping experience.
Managed stock levels, restocked shelves, and maintained store organization to enhance store presentation and product availability.
Operated cash registers, processed transactions, and handled customer payments efficiently.
Supported promotional campaigns and seasonal displays, ensuring timely execution and optimal product visibility.
Worked collaboratively with team members to meet sales targets and contribute to a positive team environment.
Ensured store compliance with health and safety regulations, maintaining a clean and safe shopping environment for customers and staff.

customer servicestock managementcash register operationpromotional campaigns

Chicmic

Business Analyst

Jun 2020 – Jan 2021 · 7 mos · Mohali district, India · Remote

Collaborated with stakeholders to gather and analyze business requirements, translating them into clear and actionable insights for software and system development.
Developed detailed user stories and use cases for new features, ensuring alignment with business objectives and user needs.
Facilitated workshops and meetings to understand business processes, identify gaps, and recommend improvements.
Worked closely with development teams to ensure timely delivery of features, adhering to Agile methodologies and sprint timelines.
Created and maintained documentation for business processes, system requirements, and project deliverables, ensuring clarity and consistency across teams.

business requirements analysisuser storiesAgile methodologiesdocumentationBusiness Analysis

Rv technologies softwares pvt. ltd.

Business Analyst

Jan 2019 – Oct 2019 · 9 mos · Mohali, Punjab, India · On-site

Engaged with clients to gather detailed business requirements, ensuring a clear understanding of objectives and expectations for software solutions.
Translated business needs into functional specifications and user stories, facilitating smooth communication between clients and technical teams.
Conducted comprehensive data analysis, identifying trends, gaps, and areas for process optimization to improve operational efficiency.
Managed the end-to-end project lifecycle, from requirements gathering and documentation to implementation and post-deployment support.
Coordinated with development teams to ensure adherence to project timelines, budgets, and quality standards.

business requirements gatheringfunctional specificationsdata analysisproject lifecycle managementBusiness Analysis