Reetika Yadav

Operations Associate

Gurugram, Haryana, India7 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven expertise in customer service within IT industry.
Strong leadership and team management capabilities.
Effective public speaker with experience in diverse settings.

Stackforce AI infers this person is a Customer Service Specialist in the IT services sector.

Contact

Skills

Core Skills

Teamwork

Other Skills

Customer ServiceLeadershipMicrosoft OfficeMicrosoft PowerPointPublic SpeakingSocial Media

About

Experienced Customer Service Specialist with a demonstrated history of working in the information technology and services industry. Strong support professional skilled in Customer Service, Microsoft PowerPoint, Leadership, Team Management, and Public Speaking.

Experience

7 yrs 8 mos

Total Experience

1 yr 11 mos

Average Tenure

2 yrs 10 mos

Current Experience

Everise

Workforce Management Specialist

Jul 2023 – Present · 2 yrs 10 mos

Taskus

Workforce Management Analyst

May 2022 – Jul 2023 · 1 yr 2 mos · Gurugram, Haryana, India

Teamwork

Accenture

Workforce Management Analyst

Apr 2019 – Jun 2022 · 3 yrs 2 mos · Hyderabad, Telangana, India

Teamwork

Rejoin web solution pvt ltd

HR Executive

Dec 2018 – Mar 2019 · 3 mos · Mohali, Punjab, India

Teamwork

Eclerx

Analyst

Jun 2018 – Jan 2019 · 7 mos · Chandigarh, Chandigarh, India

Teamwork

Toxsl technologies pvt ltd

Summer Intern

Jun 2017 – Jul 2017 · 1 mo · Mohali

Teamwork

Education

CHANDIGARH UNIVERSITY

Master's degree

Jan 2016 – Jan 2018

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