Pranjal S.

Operations Associate

Chandigarh, India4 yrs 5 mos experience

Most Likely To Switch

Key Highlights

Achieved 35% growth YoY through strategic marketing initiatives.
Designed a complaint management system enhancing customer satisfaction.
Acquired over 300 users across multiple internships.

Stackforce AI infers this person is a Marketing Professional with experience in Automotive and E-commerce sectors.

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Skills

Core Skills

Digital MarketingBusiness DevelopmentManagementMarketingProduct DevelopmentTeam Management

Other Skills

Customer SatisfactionDirect MarketingEvent ManagementLeadershipMarket AnalysisMarket ResearchMarketing StrategyMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordSocial MarketingTeamworkUser Acquisition

About

I have a strong desire to learn new things in my life and want to become an expert in marketing, to hone my skills and learn new things and keep on learning new technologies. To work with full dedication in a challenging and competitive environment to enhance my skills and strengthen the organization's objectives with impressive performance. I am a dedicated team player who strives for excellence in all that I do. My objective is: Seeking a responsible and challenging position in the organization

Experience

Maruti suzuki india limited

Assistant Manager

May 2023 – Present · 2 yrs 10 mos · Chandigarh, India · On-site

Deliver monthly sales targets across assigned territories by supporting dealer operations, marketing, wholesale, and sales planning.
Designed and implemented a complaint management system to fast-track resolution and close 95%+ cases within a week, reinforcing customer satisfaction and brand trust
Monitoring the profitability of assigned dealerships
As a regional custodian of AGS, organized AGS rally in Chandigarh and launched AGS corner in the showrooms which resulted in 35% growth YoY
As a Brand Manager for New Dzire, ensured growth across parameters, analyzed market share data to assess potential segments for New Dzire and formulation of marketing strategy for the region which resulted in 25% growth YoY
Monitoring all the parameters under Balance Score Card (BSC) for the assigned dealers
Managing wholesale for 3 different territories – Jammu & Kashmir, Punjab and Chandigarh which collectively contributes to approximately 5500 vehicles/month.

Digital MarketingBusiness DevelopmentLeadershipTeam ManagementManagement

Bigbasket.com

Summer Intern

Apr 2022 – Jun 2022 · 2 mos · Bengaluru, Karnataka, India · On-site

Worked in the buying & merchandising department to benchmark the General Merchandising category of BigBasket
Analyzed 12 months failed searches report to introduce the new products as per the preference of the customers
Done visual merchandising for general merchandising to optimize the products’ presentation to highlight their features better
Researched & Introduced 4-5 new products in General Merchandising category under BB's Private Label (BB Home)

Symbiosis institute of business management, bengaluru

Member | Social Responsibility Committee

Aug 2021 – Mar 2023 · 1 yr 7 mos · Bengaluru, Karnataka, India

Nblik

Community Manager Intern

May 2021 – Jun 2021 · 1 mo · India · Remote

Worked with Operations team and came up with 3-4 creative ideas on planning and strategizing various process improvements
Accomplished target of acquiring 100 users for the team
Directly responsible for handling teams of Community Manager & managed 8-10 interns

Woovly

Sales And Marketing Intern

Feb 2019 – Mar 2019 · 1 mo · Bengaluru, Karnataka, India · Remote

Worked as a member of sales and marketing team to acquire users for the company.
Acquired 200 users as a part of the team.
Gained Direct Marketing, Social Marketing, Content Marketing and Experiential Marketing knowledge.
Understood project requirement and developed a deep understanding of customer needs and goals.
Exercised prospecting communications to build and manage lead development via cold-calling, networking, e-mail and utilizing internet information sources.