Feb 2023 – Nov 2024 · 1 yr 9 mos

• Coordinated vulnerability remediation for RHEL, Windows, and Zlinux servers, ensuring information security for Bank of America.
• Led cross-functional teams to successful project completion, overseeing technical teams from planning to launch stages.
• Developed visually impactful dashboards in Tableau for critical Mainframe projects, bridging communication between SLTs and the Risk team.
• IT infrastructure architecture and operations.

Jul 2022 – Feb 2023 · 7 mos

• Conducted vulnerability assessments and coordinated mainframe services, mid-range servers, and data analysis using BI technology.
• Developed dashboards in Tableau and utilized advanced Excel data modeling for data visualization.
• Managed SLAs, change and problem management, and optimized mainframe operations.
• Integrated Rest APIs for data sources in BI tools like Alteryx using Postman and other REST API clients.

Aug 2021 – Jul 2022 · 11 mos

• Started doing a new role for MAINFRAME SERVICES as Server Security Consultant and Central Vulnerability Coordinator. The work around is to get all the mid-range servers associated to Mainframe Services remediated from all the vulnerabilities and keep them production ready. This co-ordination role involves different operations practices like searching vulnerabilities on servers and different AITs using tools like continuous monitoring CM, Arcadia, Qualys and GIS dashboards. Planning communications with different applications owners or stakeholders to set the RMWs for servers to set remediation parameters accordingly.
• .•devops/web application development.
• Dashboards creation using Tableau, Advance excel data modeling and connections for data visualization.
• SLA management.
• Change and Problem management.
• Mainframe Optimization
• Rest Api integration for data source in bi tools like alteryx using postman and other rest api client.
• Qualys for vulnerability management.
• RMW management.

Jul 2019 – Jul 2021 · 2 yrs

• Responsible for Distributed Server Patching and OS Vulnerability Management which contains both OS patching and deployments for both Windows and Red hat linux servers and removing present and past due OS vulnerabilities using tools like BMC BLADE LOGIC and TANIUM.
• Also a Tableau user for both development and reporting and handles various different dashboard for patching and currency operations in the Bank.
• End to end coordination with multiple teams to fetch details for Servers Past due vulnerabilities using tools like ARCADIA, Tableau, CM and Qualys.
• Provides end to end solution to STAKEHOLDERS requesting urgent high priority deployments of various applications using Tanium and Bladelogic to resolve project deficiency.
• Serve as a Change coordinator, Change implementer using ITIL METHODOLOGIES to cover all the OS vulnerabilities for multiple different AITs. Part of automation group to mitigate risks in the process and make work simpler for associates.. Also serve the role of subject matter expert for multiple tools and data repo consumed by patching and currency operations team in the Bank.
• Maintain proper handshake between onshore and offshore teams.
• Creation of SOPs, weekly Patching reports , performs data analysis to find out servers patched successfully or failed for every week and identify the technology need from customer perspective and provisioning quick solutions.
• Responsible for performing ROOT CAUSE ANALYSIS (RCA) for pre and post patching issues and providing quick solutions. (preparation of RCA and RCA actionable closure)
• Handling outage and critical changes with appropriate process compliance. Handle escalations effectively and close them logically by providing appropriate solution and capture learnings to mitigate risk for future.
• Develop NSH scripts to establish communication using network shell between server and the tool to read and write various server operations. Using GIT to commit NSH code as repository.