Tapan Ghia

CTO

Bengaluru, Karnataka, India17 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 15 years in scalable system development.
Led engineering teams in diverse domains.
Expert in building high-performing engineering cultures.

Stackforce AI infers this person is a SaaS and E-Commerce engineering leader with extensive experience in high-scale systems.

Contact

tapan.ghia@gmail.com LinkedIn

Skills

Core Skills

JavaSpring

Other Skills

AJAXASPOSEAdobe FlexAgile MethodologiesAntCore JavaData StructuresDatabasesGWTGitHibernateJ2EE Application DevelopmentJBPMJSPJasper Reports

About

15+ years experience in building highly scalable systems and platforms for India's largest online food delivery / convenience marketplace. Have led multiple products and platforms in diverse domains like Hyperlocal, E-Commerce and Enterprise SaaS. Have built high performing engineering teams. Have set up strong engineering culture and solid practices around design, documentation, execution, quality and engineering and operational metrics. Partnered with Product, Program and Operations to set up goal backward execution roadmap, staffing, prioritisation and GTM planning.

Experience

Swiggy

4 roles

Assistant Vice President - Engineering at Swiggy Instamart

Sep 2025 – Present · 6 mos

Instamart Supply Chain and Compliance

Director Of Engineering

Promoted

Apr 2021 – Aug 2025 · 4 yrs 4 mos

Head of Engineering for Driver Experience and Driver Supply Management for the entire Marketplace (Food, Instamart, Genie, Alcohol), Genie B2C and B2B business lines.
Responsibilities include engineering ownership / leadership across:
Driver App Experience
Driver Lifecycle
Fleet Supply Planning and Mobilisation
Driver Payouts and Incentives
Driver Governance
Operations Engineering - Efficiency and supporting entities like Runners, Handlers, Fleet Managers and more.
Core Tech platforms - Telephony, Marketing Communication
Genie B2C / Genie B2B BLs, Swiggy<>ONDC as a logistics buyer and seller

Senior Engineering Manager

Promoted

Apr 2019 – Mar 2021 · 1 yr 11 mos

Post order customer experience, CRM and Service Recovery charters for all business lines in Swiggy.

Engineering Manager

Jun 2017 – Mar 2019 · 1 yr 9 mos

Set up the CRM technology function for Swiggy. Built support platforms over Chat, Bots and Agent Products - Action Recommendations, Outlier experience detection

Snapdeal

Engineering Manager

Jan 2015 – Jun 2017 · 2 yrs 5 mos · New Delhi Area, India

Times internet limited

Lead Software Engineer

Dec 2010 – Jan 2015 · 4 yrs 1 mo · Noida Area, India

Founding member/Part of the engineering team for the Content Management System (CMS) used by all online newsrooms in Times Internet Limited (TIL), including The Times of India, The Economic Times, नव भारत टाइम्स (NBT), Mirrors and other regional and vernacular news portals in TIL. Helped the team to grow to a size of 20.
Tech: GWT, J2EE Spring/Hibernate/Restful API's, Redis, MySQL, PostgreSQL, MongoDB

Kuliza technologies

2 roles

Senior Developer

May 2008 – Oct 2010 · 2 yrs 5 mos

Worked on multiple projects with a tech stack of Java, Spring, Hibernate, Oracle 10g, JBPM, ASPOSE, Adobe Flex, Jasper Reports, LDAP
Projects: KOL Management Software for Pharma and Life Sciences, Open Presenter - A software to manage Enterprise level Presentations, Generic ETL tools

Intern

Dec 2007 – Apr 2008 · 4 mos

As part of my B. Tech, I did my final semester project here. Was a member of the core team product "KOL Management Software for Pharma and Life Sciences"