Bharat Bhushan Goyal

CEO

Ghaziabad, Uttar Pradesh, India0 mo experience

Key Highlights

Passionate Customer Service Specialist with technology integration skills
Expert in managing complex customer software processes
Experienced in real estate and BPO industries

Stackforce AI infers this person is a Customer Service Specialist with expertise in Real Estate and BPO sectors.

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Skills

Core Skills

CrmCustomer Service

Other Skills

Complex customer software managementContent managementCustomer service processesMarketing OperationsMultichannel commerceSearch engine optimization (SEO)Web Analytics

About

Passionate and Energetic Customer Service Specialist, Thought Leader, Problem Solver, Business Results Driver, Blending technology with Business components. Specialties: Handling customer service processes through chat and email. Handling complex customer software management processes. Industries: Real Estate & BPO. Functional Spaces : CRM, Web Analytics, Content management, Intranet, Multichannel commerce, search engine optimization(SEO), Marketing Operations (EMM, MRM) Software and Applications: Web analytics (Web Trends, Coremetrics, Omniture hitbox/Adobe SiteCatalyst etc.), Ecommerce engine (Hybris, WebSphere Commerce), Search engines (Google Mini), Content Management system (Interwoven Teamsite), Aprimo, IBM Sterling, Endeca, Tealeaf Worked across geographies especially US and Europe.