G

Gazal Chhabra PMP® ITIL®

CEO

South Delhi, Delhi, India0 mo experience

Key Highlights

  • Expert in implementing SAP Field Glass solutions.
  • Trained over 79 employees in ITIL V3.
  • Managed training needs for 144 offshore centers.
Stackforce AI infers this person is a skilled professional in SaaS with a focus on IT Service Management and training.

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Skills

Other Skills

BPOCompetency Based InterviewingManagementPre-salesService DeliveryTeam ManagementTransition Management

About

• Implementing and deploying end to end contingent labor platform for the enterprise using SAP Field Glass Managing, tracking and releasing OCM communications and training activities related to SAP Field Glass Designing process documentation and SOPs for Workforce Infrastructure tools (iCIMS, SAP Field Glass) Understanding OEM products of the various companies and mapping the project requirements for conducting trainings (Onsite /Offshore) Manage and setup the Lab infrastructure before and during the planned technical training. Handling SAP module for financial transactions involved for all external trainings to create purchase orders from HCL To prepare Training Needs and Identification charter on the monthly basis for 144 offshore management centers in HCL Understanding and identifying technical trainings considering the Business operations. Prepare Monthly analysis, Internal trainer Incentive report, Training evaluations and feedback analysis reports for senior management Imparted ITIL V3 trainings and trained 79 employees Releasing internal trainer’s incentives as per the company policies

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