Shivani Gupta

Software Engineer

Hyderabad, Telangana, India3 yrs 4 mos experience

Key Highlights

  • Expert in backend engineering and microservices architecture.
  • Proven track record in mentoring and guiding developers.
  • Strong experience in SaaS product development and optimization.
Stackforce AI infers this person is a Backend-focused Software Engineer with expertise in SaaS and mobile development.

Contact

Skills

Core Skills

JavaSpring BootMicroservicesAwsJavascriptFlutterGoogle Maps Api

Other Skills

Amazon Web Services (AWS)Analytical SkillsAndroid DevelopmentC (Programming Language)C++Cascading Style Sheets (CSS)Cloud FirestoreCommunicationComputer NetworkingDartData EngineeringData structures and algorithmsDockerEmbedded SystemsEthereum

About

I’m Shivani Gupta — a Software Engineer at ServiceNow, mentoring and helping developers through referrals, career guidance, and backend engineering insights.

Experience

Servicenow

Software Engineer

May 2025Present · 10 mos · Hyderabad, Telangana, India · Hybrid

JavaSpring BootAmazon Web Services (AWS)DockerKubernetesMicroservices+3

Topmate.io

Mentor

Mar 2025Present · 1 yr

Espyr

Mentor

Sep 2024Apr 2025 · 7 mos

Appen

Software Development Engineer

Nov 2023Apr 2025 · 1 yr 5 mos · Hyderabad, Telangana, India · On-site

  • Implemented the project managers’ quiz report download feature using an asynchronous job queue system, batch processing, and automated email notifications, improving report generation speed, eliminating API timeouts, and enhancing data accessibility, scalability, and user experience.
  • Developed an internal Contributor Management system using REST APIs, increasing job assignments and establishing contributor groups, showcasing expertise in AI-driven solutions and boosting operational efficiency.
  • Designed and implemented a data-centric workflow for RAG pipelines, incorporating a human-in-the-loop approach to enhance data accuracy, reduce data preparation time, and accelerate the development lifecycle.
  • Collaborated with cross-functional teams to enforce best practices in software engineering, including rigorous code reviews, unit testing, and continuous integration using Jenkins and Docker.
JavaScriptRedisAmazon Web Services (AWS)React jsRuby on RailsAnalytical Skills+1

Cogoport

Software Engineer

Jul 2022Aug 2023 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

  • Led the design & development rigorously tested large-scale, low-latency microservices of sales order and purchase order with third-party SDKs which results in increasing customer operations satisfaction rating by 18%
  • Streamlined cross-functional collaboration to drive shipment development lifecycle, overseeing booking, invoicing, and documentation processes; achieved 20% surge in on-time delivery rate and reduced billing errors by 30%.
  • Collaborated with architects, product management, and cross-functional engineering teams to own the global tracking feature Real-time Container Tracking through third-party APIs, resulting in a 30% faster data retrieval rate and enhanced tracking accuracy with user-friendly container milestones and notifications.
Google Maps APIGoogle MapsREST APIsFlutterFirebaseCloud Firestore

Brelext it solutions

Flutter Developer

Dec 2020May 2021 · 5 mos · Auckland, New Zealand · Remote

  • Managed and optimized Driver and User app ownership by facilitating UI dashboard updates with extensive datasets for improved functionality and user experience.
  • Collaborated with senior developers to integrate the required APIs and features in existing app such as Google Maps Integration, Authentication & data fetching APIs Integration.
  • Built & Scaled the product from scratch which is capable to handle the throughput of hundreds of users monthly which results in customer interaction and committed to exceeding customer demands.
Google Maps APIGoogle MapsREST APIsFlutterFirebaseCloud Firestore

Education

National Institute of Technology Nagaland

Bachelor of Technology - BTech — Electronics And Instrumentation Engineering

Aug 2018May 2022

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