Shivam Kaushik

Operations Associate

Greater Delhi, Delhi, India9 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Specialized in Google Ads troubleshooting and campaign optimization.
Proven track record in resolving complex technical issues.
Hands-on experience with third-party platforms like Shopify.

Stackforce AI infers this person is a MarTech professional with expertise in technical support and digital marketing.

Contact

shivam.kaushik@cognizant.com LinkedIn

Skills

Core Skills

Google AdsTechnical Support

Other Skills

AccountingArtificial Intelligence (AI)Artificial Intelligence for BusinessBudget DevelopmentBusiness AnalysisBusiness EthicsBusiness Model CanvasBusiness PlanningBusiness plan managementCampaign Performance OptimizationCascading Style Sheets (CSS)Computer LiteracyContent MarketingContent ModerationCorporate innovation

About

Results-driven professional with over 6 months of hands-on experience in technical support, specializing in Google Ads troubleshooting. Proven track record of resolving complex issues related to account suspensions, campaign performance optimization, and query resolution. Skilled in analyzing performance metrics and collaborating with clients to improve campaign efficacy. Proficient in working with third-party platforms like Shopify and adept at navigating dynamic business environments. With a keen eye for detail and strong problem-solving abilities, I excel in delivering top-notch support and driving client satisfaction. Let's connect and explore opportunities to drive business growth together!

Experience

9 mos

Total Experience

5 mos

Average Tenure

Current Experience

Cognizant

Process Executive

Dec 2024 – Jul 2025 · 7 mos · Gurugram, Haryana, India · On-site

As an IOA Tech Troubleshooting Support specialist at Google Shopping Ads, I provide expert technical assistance and resolve complex issues for advertisers, ensuring seamless campaign performance and compliance with Google's policies. My expertise includes troubleshooting and supporting Google Ads and Google Merchant Center accounts, managing and lifting suspended accounts, handling shopify integration cases, and ensuring adherence to policy guidelines, with a focus on driving success for advertisers on the platform.

Google AdsGoogle Merchant CenterTroubleshootingTechnical SupportCampaign Performance Optimization