Sep 2024 – Present · 1 yr 6 mos · Hybrid

• I am Senior Product Manager in the Azure SQL Database team.
• Our team is currently focused on building cutting-edge GenAI experiences and features for database developers like Vector Search , N2SQL , Copilots.
• We're working to make SQL the best database for AI developers by integrating advanced AI capabilities directly into SQLDB

Jul 2021 – Sep 2022 · 1 yr 2 mos

Nov 2019 – Jul 2021 · 1 yr 8 mos

• Will be playing a role in Microsoft Azure Database new releases Product Quality enhancements (for New Features/Services with PG),
• Beta Escalations are deeply involved with the product & services before they are released, understanding key customer scenarios and providing input to ensure customers are successful once released.
• Throughout the beta cycle, work on information for variety of feedback channels, aggregating and prioritizing that feedback for the purposes of issue identification and then driving appropriate changes in a product or service and/or driving appropriate actions to mitigate the identified issues.

Feb 2017 – Nov 2019 · 2 yrs 9 mos

• This role primarily involved traveling and being onsite at client locations. I worked as Data AI PFE - a trusted advisor to diverse Enterprise audiences, including highly technical IT professionals, Developers, Architects, and Executive management, I influenced a broad range of Data Platform Enterprise solutions that created business value for Microsoft customers.
• provided various services to Enterprise customers to increase system availability, resolve critical issues, and improve the health of their SQL Server environments. I delivered training and workshops in the Data Insights Domain to ensure technical staff at customer sites had the skills to troubleshoot and maintain their solutions in line with Microsoft best practices.
• I acted as a resource for ongoing SQL Server planning, operations, migration, and deployment. I delivered timely and high-quality solutions to customer problems, focusing on root cause analysis, prevention, knowledge transfer, and opportunity generation. I developed and implemented strategies for proactive support, resulting in fewer incidents, increased availability, and accelerated deployments.
• I developed relationships with technical directors or lead architects for their SQL Server environments, resulting in more participation in planning and improved satisfaction in consulting. I partnered with Premier Technical Account Managers to effectively manage hot-sites, including documented action plans and daily status updates for the customer and Microsoft management. I also initiated and participated in triage meetings to share knowledge with other engineers and efficiently resolve customer problems.