Jan 2022 – May 2022 · 4 mos

• Managed product development for a B2B whitelabel community platform at Avalon Meta.
• Was client interface for Monster Jobs, Ankur Warikoo, GrowthSchool, and others, generating $222k in Annual Recurring Revenue (ARR).
• Significantly reduced demo preparation time for the sales team by 80% through the creation of an efficient admin dashboard.
• Led customized onboarding from ideation to delivery, achieving an adoption rate of 80%.
• Ensured compliance with GDPR regulations, enhancing data security and privacy for clients.
• Implemented features aiding clients' fundraising efforts, such as SSO login and CSS customization.
• Collaborated closely with Engineering and Roadmapping teams to ensure the successful execution of product features.
• Developed a tailored prioritization framework, addressing client needs through effective triaging.
• Worked in tandem with the marketing team to gain insights into prospective clients' requirements, - setting clear expectations.
• Contributed to the growth of Avalon Meta's product offerings by refining the platform based on client feedback and market trends.
• Played a key role in aligning the engineering team by influencing feature prioritization based on deliverables.
• Authored PRDs (Product Requirement Documents) for developers, feature release notes for clients, and engaging newsletter content for the sales team.
• Client Management:
• Oversaw relationships with key clients, including prominent names like GrowthSchool, Ankur Warikoo, and GG Nation.
• Managed high-value client accounts generating over $100k/month in revenue.
• Played a pivotal role in cultivating strong client relationships, resulting in increased client satisfaction and retention.

Oct 2020 – Jan 2022 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Directed the successful implementation of the return trip notification feature, a pivotal enhancement in 4TiGO's B2B freight transport product, optimizing the network for clients such as HUL, Coke, and Amul.
• Successfully onboarded Hindalco, unlocking a potential revenue of 50 Lakh per month through a comprehensive process involving cold calling, mailing, site visits, documentation, bidding, and monitoring of the freight supply pipeline.
• Diversified my role by creating a strategic business plan for 4TiGO's expansion into the cement industry, illustrating my versatility and forward-thinking approach.
• Designed and deployed an RFQ (Request for Quotation) dashboard for the marketing team, resulting in a 20% increase in customer interactions.
• Managed and trained a team of 6 members, tailoring the sales process to target prospective clients effectively.
• Orchestrated a successful 2-month email campaign with an average opening rate of 60% and an average click rate of 5%.

Mar 2020 – Apr 2020 · 1 mo

• Collaborated with the NGO focused on feeding stray dogs, applying my product thinking to enhance their digital presence.
• Conducted a thorough assessment of the NGO's webpage, identifying and addressing issues related to website flow to optimize user experience.
• Led customer research initiatives to gather insights into the competitive landscape, analyzing features offered by competitors in the animal welfare space.
• Implemented strategic enhancements based on the findings from customer research, aligning the NGO's offerings with industry best practices and user expectations.

Apr 2019 – Jun 2019 · 2 mos · Bengaluru Area, India

• Pioneered the development of a predictive linear regression model, achieving 70% accuracy in forecasting target prices for specific routes within the B2B freight transport sector.
• Strategically optimized focus routes, defining performance indices and harnessing in-depth data analysis to enhance operational efficiency and client satisfaction.

Feb 2019 – Feb 2020 · 1 yr · Visakhapatnam

Oct 2018 – Oct 2018 · 0 mo

• Strategically contributed to marketing initiatives aimed at expanding customer adoption and amplifying market penetration

Jul 2018 – Feb 2019 · 7 mos · Visakhapatnam, Andhra Pradesh, India

Jul 2016 – May 2018 · 1 yr 10 mos · Hyderabad Area, India

• Project Name: Microsoft Customer Relations Management (CRM) | Sept. 2016 - June 2017
• Led the development and support of Microsoft Dynamics 365, a comprehensive CRM enterprise system aimed at enhancing client-customer interactions and business operations.
• Focused on the advancement of Unified Service Desk (USD), a configurable framework within Microsoft Dynamics 365, streamlining application development for clients to achieve a unified view of customer data.
• Collaborated with cross-functional teams to align product features with customer needs, resulting in an optimized CRM solution that fostered efficient customer engagement.
• Project Name: Nokia Optical Networking Technologies | July 2017 - May 2018
• Contributed to Nokia Optical Networking technologies, empowering optical network operators to construct adaptable and scalable networks that expedite the delivery of diverse services.
• Played a pivotal role in the development of 1830 Photonic Service Switch (PSS), an instrumental component in optimizing optical networks to adapt to dynamic traffic demands.
• Focused on the evolution of the 1830 PSS platform, addressing diverse applications such as data center interconnect and scalable multilayer optical networks.
• Led the development of the command line interface (CLI) for the 1830 PSS, streamlining configuration and management to enhance network flexibility and performance.

May 2015 – Jun 2015 · 1 mo · banglore

• Collaborated with Dr. Remalli Vidya Sagar, Senior Scientific Officer in the Structural Engineering Department, to conduct cutting-edge research in the realm of Acoustic Emissions (AE) technique for structural testing.
• Focused on leveraging AE methodology to enable real-time monitoring of structures, offering predictive insights into potential failures.