Mar 2024 – Oct 2025 · 1 yr 7 mos · Montreal, Quebec, Canada · On-site

• Supporting Data Centers Operations
• 800+ employees and 200+ managers across AWS Data Centers in North America, France, Spain and Sweden.
• Support to security, safety and environment organizations.
• I partner with senior leaders to create scalable, inclusive HR strategies in high-impact operational environments.
• Key highlights:
• Strategic partner to functional and technical teams; trusted advisor in employee lifecycle decisions
• Led investigations and resolved ER cases with professionalism and discretion
• Built programs to promote psychological safety, well-being, and employee voice
• Promoted digital HR tools and self-service adoption across the region
• Balanced compliance and empathy in complex HR escalations

Sep 2022 – Mar 2024 · 1 yr 6 mos · Montreal, Quebec, Canada · On-site

• Served as HRBP for the Transportation business line, supporting operations at a national level. Developed deep partnerships with leadership to align talent, culture, and operational strategy.
• Scope & Achievements:
• Improved employee engagement using pulse data and frontline feedback
• Led org health audits and policy implementation across distributed teams
• Coached senior managers on performance, succession, and capability building
• Identified attrition trends and designed retention-focused interventions
• Advocated for diversity, compliance, and continuous HR service enhancement

Mar 2022 – Sep 2022 · 6 mos · Montreal, Quebec, Canada · On-site

• Acted as site-wide Talent Strategy Lead. Responsible for developing and executing all programs around succession planning, leadership development, and employee relations.
• Partnered with site leadership to identify high-potential employees and succession pathways
• Facilitated executive team development and post-survey action planning
• Managed sensitive ER cases, ensuring alignment with Canadian labor standards
• Created internal career pathing frameworks and development tracks

May 2021 – Mar 2022 · 10 mos · Canada · Remote

• Managed cross-border recruitment operations with teams in Canada, Mexico, and the UK. Focused on governance, stakeholder alignment, and vendor partnerships.
• Oversaw full-cycle onboarding for critical roles, ensuring global compliance (SOX)
• Strengthened employer brand through candidate experience redesign
• Collaborated with regional resourcing managers to anticipate workforce needs
• Owned Avature system administration and recruitment data analytics

Jul 2019 – Feb 2021 · 1 yr 7 mos · Mexico City · Remote

• Led pre-payroll and reporting for 7 countries in Latin America, overseeing multi-country payroll accuracy, auditing, and SAP integrations.
• SOX compliance owner for LATAM HR Operations
• Supported internal audit processes and financial controls
• Reconciled biweekly payroll cycles with vendor teams in each country
• Delivered insights across USA, Canada, and LATAM through executive-level HR reporting

Jul 2018 – Jun 2019 · 11 mos · Mexico City Area, Mexico · Hybrid

• HR administration for salaried and unionized teams across 5 Brazilian plants
• Managed merit increases and employee data privacy
• Partnered with HR in Brazil to streamline salary review process

Oct 2015 – Aug 2017 · 1 yr 10 mos · Santa Fé Mexico City

• Advised U.S., Canadian, and Brazilian employees on HR policies and best practices
• Supported HR managers in local HR services transformation
• Acted as SME for HR consulting and internal policy advisory
• D&I advocate: Active member of Microsoft’s GLEAM (LGBTQ+ ERG)

Apr 2014 – Oct 2015 · 1 yr 6 mos · Huixquilucan, Mexico, Mexico

• Managed full-cycle recruitment for Brazil, Mexico, Colombia, Chile, and Argentina
• Conducted DDI-based behavioral interviews and group assessments
• Partnered with universities to build pipelines and brand presence
• Reported KPIs to drive continuous improvement in hiring outcomes