May 2023 – Apr 2024 · 11 mos · Gurugram, Haryana, India · On-site

• As a DevOps Engineer at Bigcash and Bigsport, I drive secure, scalable, and automated AWS infrastructure that directly supports business growth and customer experience.
• Accelerated product launches by provisioning and scaling cloud infrastructure with Terraform, enabling rapid environment setup and auto-scaling to handle fluctuating user demand.
• Improved application performance through advanced database management (DynamoDB, Redis, Memcached, read replicas), ensuring high availability and low latency for millions of transactions.
• Enhanced data security and compliance by implementing least-privilege S3 configurations, IAM controls, and automated permission management.
• Increased system reliability by 99.8% uptime with proactive monitoring and alerting systems (CloudWatch, SNS, Zabbix, Filebeat), minimizing downtime and ensuring seamless customer experiences.
• Reduced deployment time by 60% by automating application releases with Ansible and Jenkins CI/CD pipelines, streamlining delivery from code to production.
• Optimized operational efficiency by configuring cron jobs for critical recurring tasks and enforcing secure Linux user management practices.
• Strengthened cross-team collaboration by closely partnering with developers and testers to refine DevOps pipelines, accelerating feature delivery and maximizing business agility.

Aug 2022 – May 2023 · 9 mos · Bengaluru, Karnataka, India · On-site

• Title: DevOps Engineer
• Role and Responsibilities:
• Infrastructure Provisioning and Configuration:
• Utilize Terraform to provision infrastructure on AWS, establishing custom Virtual Private Clouds (VPC) and implementing custom security groups.
• Implement Ansible for seamless installation of required software on provisioned infrastructure.
• Create and manage repositories on GitLab, granting access to developers and DevOps team members.
• Dockerization and CI/CD Pipeline:
• Develop Dockerfiles within repositories to containerize applications for efficient deployment.
• Construct CI/CD pipelines in Jenkins, encompassing stages such as Git cloning, code quality checks in SonarQube, image building, and pushing to ECR/Docker private registry.
• Perform container management tasks, including stopping previous containers, pulling the latest images, and sending notifications via email/slack with detailed logs to stakeholders.
• Database Management and Backup:
• Write scripts for backing up databases like Postgres and MongoDB, uploading backups to S3 buckets.
• Server Health Monitoring and Alerts:
• Develop scripts to monitor server health parameters such as RAM, Disk, and CPU.
• Configure alerts through email and Slack for threshold breaches.
• Cloud Watch Monitoring and Collaboration:
• Configure CloudWatch monitoring for servers and provide NOC team with monitoring URLs for effective oversight.
• Key Skills:
• Proficient in Postman API, Git, JSON, Tomcat, Linux System Administration, Ansible, MySQL, Cloud Development, Software Development, MongoDB, GitLab, Python, Container Orchestration, WhatsApp Business Messaging, PostgreSQL, Cloud Infrastructure, Docker Swarm, Docker-Compose, GitHub, Maven, AWS, Jenkins, Docker, Linux, DevOps, Nginx, Kubernetes, IT Solutions, CI/CD, Bash.

Oct 2019 – Jun 2021 · 1 yr 8 mos · Bangalore

• Route Mobile Ltd, Bangalore (Oct 2019 - June 2021)
• System Engineer - SMS Project
• As a System Engineer at Route Mobile Ltd, I spearheaded critical responsibilities within the SMS Project, showcasing my expertise in database management, client collaboration, and system optimization. My primary focus was on MySQL databases, where I efficiently managed and resolved issues, ensuring seamless functionality for global clients.
• Key Achievements:
• Oversaw the end-to-end management of MySQL databases, actively addressing and resolving issues to maintain optimal performance.
• Collaborated closely with global clients, fostering strong relationships and ensuring their specific requirements were met effectively.
• Demonstrated proficiency in package management by installing packages using YUM/RPM and conducting seamless package upgrades.
• This role required a dynamic combination of technical prowess, client engagement, and system enhancement, all of which contributed to the success of the SMS Project at Route Mobile Ltd.

Jun 2021 – Jul 2022 · 1 yr 1 mo · Noida, Uttar Pradesh, India

• [Sinch, Noida (June 2021 - June 2022) - System Engineer - DevOps]
• Spearheaded the creation and administration of S3 buckets, meticulously managing versioning and implementing life cycle policies to optimize data storage efficiency.
• Leveraged IAM to expertly handle user and group management, excelling in role creation and facilitating cross-account access to enhance overall system security.
• Pioneered the launch of EC2 instances, demonstrating proficiency in creating AMIs, and configuring ELB (Elastic Load Balancer) and Auto Scaling Group to ensure seamless and efficient application deployment.
• Enhanced system performance and security through strategic utilization of AWS services, demonstrating a comprehensive understanding of DevOps principles and practices.

Mar 2019 – Sep 2019 · 6 mos · Bangalore · On-site

• Position: Support Engineer
• Role and Responsibilities:
• Cluster Leadership: Spearheaded as the Cluster Lead, overseeing the optimal functioning and health maintenance of IT assets spanning multiple stores in Bangalore.
• IT Asset Management: Employed proactive strategies to ensure the seamless operation and well-being of IT assets within the cluster.
• Troubleshooting Expertise: Demonstrated expertise in promptly identifying and resolving technical issues, contributing to an uninterrupted workflow.
• Collaborative Problem Solving: Collaborated with cross-functional teams to address challenges, fostering a synergistic approach to problem-solving.
• Performance Optimization: Implemented strategies for the enhancement of IT asset performance, ensuring efficient and reliable operations.
• Regular Maintenance: Executed routine maintenance tasks to sustain the longevity and efficiency of IT systems.
• Reporting and Documentation: Maintained comprehensive records and reports on IT asset health, facilitating data-driven decision-making.
• Customer Support: Provided responsive and effective customer support, ensuring client satisfaction and building strong professional relationships.
• Adherence to Protocols: Ensured compliance with established protocols and standards in IT asset management and support.
• Continuous Improvement: Actively participated in continuous improvement initiatives, contributing ideas and solutions to enhance overall efficiency.
• Key Achievements:
• Successfully led the cluster to consistently meet and exceed IT asset performance benchmarks.
• Received commendations for the implementation of proactive maintenance strategies, reducing downtime.
• Played a pivotal role in fostering a collaborative and results-driven team environment.