Apr 2023 – Sep 2024 · 1 yr 5 mos

Apr 2019 – Apr 2023 · 4 yrs

• To manage a team of 9 HR Specialists (for New Hire On-boarding, Query Management & New Hire IT provisioning) for UK and EMEA location.
• Ensuring all Pre boarding and On-boarding activities are completed along with the BGV/BGC and the complete new hire setup is completed along with all IT needs as per the predefined timelines.
• Ensuring all the Screening related discrepancies/ insufficiencies, queries, process steps, Taleo updates are completed within the defined timelines
• Ensure all the process documents are managed within the timelines & updates are shared with the respective team & documents are shared for the system upload.
• Adhere to the WTW Values while performing any task, interacting within the team or with Stakeholders.
• Global Subject Matter Expert and Point of contact for any Pre-boarding and On-boarding related matters.
• Manage escalations and conduct regular Quality Audits for the team on a regular basis.
• Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage, motivate and develop the skill sets and manage personal development goals for the team members.
• Maintain Service Level Agreements and Key Performance Indicators through effective team leadership.
• Team rostering and management of performances.
• Work allocation, inventory management and managing the performance of team to meet the process SLA/KPIs.
• Work closely with Payroll and HRIS to ensure data integrity and system efficiency.
• Having right Business Acumen to visualize things from larger service delivery agenda to manage escalations by proactively identifying issues and resolving it
• Meeting the business targets while effectively maintaining the SLA, Cost per Hire and optimum utilization of the resource by strategic planning.
• Creating monthly dashboards for leadership calls and leading them with confidence.

Apr 2017 – Apr 2019 · 2 yrs

• As a part of a Global Recruitment team, assisted in providing Recruitment support to the UK, Asia- Pacific and other International locations by liasoning with the overseas Recruitment Partners. This involves:
• HR Operations Support: New Hire On-boarding
• Responsible for handling end to end On-boarding process on Oracle TALEO for the new hires right from Offer Acceptance to the Day 1 which involves ID verification, handling the on-boarding documentation, executing the background checks, ensuring the Employee record creation in Oracle HR Cloud.
• Query Management of all the new hire and colleague queries.
• Handling the complete process for new hire IT provisioning ensuring all the IT setup and Facilities arrangements are completed for the new hire prior to Day 1 to ensure smooth on-boarding.
• Talent Acquisition Support:
• Creating candidate data pool by actively sourcing profiles from sources like LinkedIn, Career Builder, Reed, Indeed, and Recruitment Edge job boards and other internal databases like Job Science and Avature, Taleo and screening the CV’s as per the requirement provided by the Recruitment Partners.
• Listing new vacancies on the company’s career site as well as on the external Job boards along with regular role tweets via twitter and hootsuite.
• Recruitment ATS (Job Science and Taleo) for the global teams by ensuring that all the candidate information, vacancy information as well as all other recruitment related information is effectively captured and is updated on timely basis.
• Creating International PAF’s and Offers in the system.
• MIS/ Reporting
• Project Management
• Training
• Achievements
• Was awarded with the 'Spot Award' for 2017.
• Was a part of the 3 Global Talent Acquisition Summits representing India in Philippines (Manila); United Kingdom (London). It was an honor to share and exchange knowledge with the Global Leadership team.

Jun 2014 – Dec 2014 · 6 mos · Mumbai Area, India

• The Company:
• Melbourne based Sewells Group is a leading provider of retail solutions to automotive companies across Asia Pacific, Africa & Middle East Regions. Sewells Group closely works with the leading automotive brands to improve the performance of their dealer networks. With its unique offer in the highly specialized dealer performance improvement space, Sewells Group has been growing at a fast pace.

Apr 2013 – Jun 2014 · 1 yr 2 mos · Mumbai

• Recruitment focusing on middle and senior level requirements for leading organizations in Investment Banking space for Financial Operations, pan India.
• Handling end – to – end recruitment activities (Sourcing , scheduling , screening & interviewing , coordination with clients and finalizing).
• Initial Screening of the candidates (Professional experience, Educational qualification, communication and technical skills, stability, domain expertise) as per the job description.

Apr 2011 – Dec 2012 · 1 yr 8 mos · Navi Mumbai

Feb 2010 – Mar 2011 · 1 yr 1 mo · Navi Mumbai

• Handled IT Recruitments