Rajib Majumder ā Business Development Executive
Assistant Manager | Customer Service | Quality Assurance & Training Specialist Passionate about delivering exceptional customer experiences and driving team success, I currently serve as an Assistant Manager within the Customer Service team at Delhivery. In addition to leading our customer service efforts, I take charge of quality audits, training initiatives, and process improvements, ensuring that our team operates at the highest level of efficiency and excellence. š¹ Proven ability to enhance team performance through strategic leadership and training programs š¹ Dedicated to fostering a culture of continuous improvement and excellence š¹ Skilled in quality assurance practices, process optimization, and delivering impactful training sessions
Stackforce AI infers this person is a Customer Service and Quality Assurance specialist in the logistics industry.
Location: Bardez, Goa, India
Experience: 7 yrs 7 mos
Skills
- Customer Relationship Management (crm)
- Quality Auditing
Career Highlights
- Proven ability to enhance team performance
- Expert in quality assurance and training
- Passionate about customer experience
Work Experience
Delhivery Limited
Assistant Manager (1 yr 11 mos)
Sr. Associate - Small Bussiness (2 yrs)
Associate - Bussiness Growth & Servicing (2 yrs 2 mos)
bookMyPacket.com
Senior Executive Operations (9 mos)
Operation Executive (1 yr 7 mos)
Education
at Visvesvaraya Technological University
12th at St. Jude's High School
