Feb 2021 – Dec 2021 · 10 mos · India · Remote

Jan 2021 – Nov 2021 · 10 mos · Bengaluru, Karnataka, India

• Worked on Voice Auto (SaaS product) as an IC.
• Developed POCs and converted to sellable core product features.
• Brainstormed new features, choice of vendors and solutions with stakeholders and customers.
• Responsible, Reliable, Core team member. Go-to person for any critical issues and challenges.
• Worked with ML teams and provide groundwork for ML teams to build on top.
• Browser-calling: POC Browser-calling javascript SDK + web widget + backend.
• Shopify Integration: Built a voice call widget for shofify app store.
• Refactored core Voice Call entrypoint: A bi-directional adapter framework. Made it easy integrate more voice/telephony providers and protocols.
• Outbound Call Scheduling: Wrote custom call scheduler on top of postgres.

Oct 2019 – Dec 2020 · 1 yr 2 mos · Bengaluru, Karnataka, India

• Quickly ramped up on the new world of Voice AI and Backend for ML.
• Built go and python microservices using REST, gRPC, websockets.
• Worked on high concurrency, multithreaded services for realtime, low-latency voice bot.
• Solved complex unsolved problems in an unexplored domain of building Voice Bots.
• Worked on project bootstrapping and CI/CD setup. Enabled teams to do TDD.
• Voice Auto: Built the core of product. Built first integration with telephony provider: Nexmo.
• Inhouse streaming ASR: Built an ASR service from scratch. Provided capabilities similar to Google's ASR.
• Regression Testing Framework: Developed a testing framework for voice bot using Celery. Implemented a custom voice scripting language for testers to write test cases for voice bot.
• Built integrations with Google, AWS, Deepgram's speech APIs and services.
• Observability: Setup monitoring dashboards in AWS cloudwatch.

Apr 2019 – Sep 2019 · 5 mos · Bengaluru, Karnataka, India

Jan 2016 – Mar 2019 · 3 yrs 2 mos · Bengaluru, Karnataka, India

Jul 2011 – Dec 2015 · 4 yrs 5 mos · Delhi, India

• C++, Java Trainer