May 2024 – Dec 2024 · 7 mos · Seattle, Washington, United States

• Service Orchestration Team. Owner of Stripe's Kubernetes Platform.

Jun 2016 – Apr 2024 · 7 yrs 10 mos · Greater Seattle Area

• 2021 - Present: Head of Amazon’s Mobile Shopping Crash & Fatal Prevention program. Built scalable software tools for analysis of crash and fatals in Amazon’s Mobile Shopping app (iOS and Android) and partnered with 120+ feature contributor teams to drive resolution of issues. Additionally, owner of the software infrastructure for releasing the app to Apple and Google app stores.
• 2018 - 2021: Head of Amazon’s Experimentation (A/B Testing) Infrastructure engineering team, partnered with various Amazon entities, including Amazon retail, AWS, Alexa, and subsidiary companies such as Goodreads to build a highly available and scalable distributed system for A/B testing and feature launches, which enabled native AWS cloud experimentation for the first time in Amazon's history.
• 2016 - 2018: Head of Amazon’s Retail Developer Experience team. Built Amazon’s code review workflow tools, empowering software engineers to build and test their code during the review phase. Built analytics tools and a web portal with 10,000 daily active users for all teams in Amazon to track code coverage metrics for the software they owned.

Jul 2012 – Jun 2016 · 3 yrs 11 mos · Greater Seattle Area

• Led the development of quality assurance tools using AWS technologies like DynamoDB, S3, SQS, SNS. Enhanced Amazon's web rendering, image/video pipeline, web service framework, and machine learning systems. Created developer experience tools to optimize workflows. Collaborated cross-functionally to align solutions with organizational goals, elevating quality standards and developer efficiency.

Jul 2005 – Jun 2012 · 6 yrs 11 mos · Greater Seattle Area

• As a software engineer at Microsoft, I built software tools for managing hardware infrastructure and data centers, including Windows Intune. Additionally, I developed tools for managing release schedules, data collection, database backups, and automated daily reports for Bing.com. I also built automation test frameworks for Bing Together and Bing's visual search. Furthermore, I created stress and performance tests for the backend systems of gearsofwar.com, banjokazooie.com, and zootycoon.com. Lastly, I developed tools and frameworks for quality assurance of Microsoft Windows SDK for Windows Vista. Throughout my work, I consistently achieved improved efficiency and reliability through my strategic initiatives.

Jun 2004 – Sep 2004 · 3 mos · Greater Seattle Area

• As a software engineer, I was responsible for building and implementing real-time embedded avionics systems for the Enhanced Ground Proximity Warning System (EGPWS) used in the Airbus A380. This involved developing software solutions to ensure safe and efficient functioning of the system, while meeting industry standards and regulations.
• Developed and executed test plans to validate the functionality and performance of the EGPWS software, ensuring compliance with safety standards.
• Collaborated with cross-functional teams to integrate the software into the aircraft's avionics system, ensuring seamless operation and optimal performance.
• Contributed to continuous improvement initiatives, resulting in enhanced features and increased reliability of the EGPWS software.

Jun 2004 – Sep 2004 · 3 mos · Seattle, Washington, United States · On-site

• As an assistant to Professor John Zahorjan and John Bicket, I collaborated in the development of a TCP packet logging driver. This driver effectively intercepted and logged every TCP packet transmitted between the Linux kernel and the 802.11 wireless device drivers, providing valuable statistical annotations in a tcpdump format.