Bhavna Nagpal

UX Designer

Bengaluru, Karnataka, India7 yrs 3 mos experience

Most Likely To Switch

Key Highlights

Proven track record in delivering successful digital projects.
Strong advocate for collaborative team culture.
Expertise in user experience design and product innovation.

Stackforce AI infers this person is a UX Designer with a focus on Fintech and Travel industries.

Contact

Skills

Core Skills

Product DesignDesign StrategyExperience DesignMobile Application Design

Other Skills

Android DevelopmentCross-team CollaborationDesignDesign ResearchHuman Computer InteractionHuman-centered DesignInteraction DesignProcess ImprovementProduct InnovationProgrammingResearchSoftware DevelopmentStoryboardingTeam BuildingTeam Coordination

About

I am a designer passionate about crafting experiences that can improve and create meaningful impact for businesses. With over five years of experience, I have a proven track record of delivering successful projects for digital platforms across mobile and web. I believe in building strong stakeholder relationships within my teams and organisation. In my previous stints, I have helped develop and improve processes for effective and seamless cross-functional collaboration. I am also a strong advocate of cultivating collaborative and a supportive team culture. Some of my strengths include design acumen, remarkable communication skills, a keen eye for detail, driving design excellence, and contributing to strategic vision for the product.

Experience

Booking holdings (nasdaq: bkng)

UX Designer II

May 2023 – Present · 2 yrs 10 mos · Bengaluru, Karnataka, India

Career break

Personal goal pursuit

Jan 2023 – Apr 2023 · 3 mos

Udaan.com

Product Designer

Apr 2022 – Dec 2022 · 8 mos · Bengaluru, Karnataka, India

Designed for B2B Credit for Udaan app buyers.
Revamped the credit flows for Udaan App in collaboration with product and research team
Introduced robust processes within internal teams to streamline feedback and handoffs.

Cross-team CollaborationProcess ImprovementProduct DesignDesign StrategyDesign Research

Makemytrip

2 roles

Lead User Experience Designer

Jan 2022 – Apr 2022 · 3 mos · Bengaluru, Karnataka, India

As part of Grounds team
contributed as an individual contributor for MakeMyTrip and Goibibo buses
ideated design strategy for experiences across MakeMyTrip Grounds with stakeholders
mentored new hires through recurring design feedback sessions
launched features and user flows that led to business growth at various touch points including 57% improvement in bus selection from search results

Team MentoringTeam CoordinationProduct InnovationProduct DesignDesign Strategy

Senior User Experience Designer

Jun 2019 – Jan 2022 · 2 yrs 7 mos · Bengaluru, Karnataka, India

Sole individual contributor for MakeMyTrip Bus app and web platforms
Crafted end-to-end experience flows that led to 12% improvement in conversion for seat selection

Experience DesignTeam BuildingMobile Application DesignWeb Design

Nutanix

UX Design Intern

May 2018 – Jul 2018 · 2 mos · Bengaluru, Karnataka, India

I worked on a Log Analyser Report and an Aggregation Tool that helps System Reliability Engineers, consume logs and get a look into infrastructure parameters and operational statistics. This helped them perform a root cause analysis in solving customer cases.

Indraprastha institute of information technology, delhi

Teaching Assistant

Jan 2017 – May 2017 · 4 mos

TA for Animation and Graphics course (DES302)

Precog @ iiitd

Researcher and Developer

Apr 2016 – May 2017 · 1 yr 1 mo · Greater Delhi Area

Precog is a group of researchers who study, analyse, build, and evaluate security and privacy aspects of complex networked systems (like Twitter, Facebook, Youtube etc)
I worked on usability testing for a social media analytics tool. The work included forming the research plan consisting of a questionnaire for semi-structured interviews and a modified system usability survey basis the context. The insights were then presented in form of a report on directional pointers to the stakeholders.